Inside Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Transform pre-qualified leads into new customers while fostering repeat business from existing clients.

• Handle and respond to inbound and outbound sales calls efficiently.

• Engage customers through conversation to qualify each call, establish rapport, identify sales needs, and provide information about company products and services in accordance with call flow guidelines.

• Meet conversion goals for leads to calls, positive actions, and other performance metrics such as booking rate and monthly revenue sold.

• Market residential pest control services and additional offerings in line with standard operating procedures.

• Set up service accounts for newly acquired customers.

• Secure credit card information for auto-pay on all new accounts established.

• Arrange inspections and/or quality control visits for sales inspectors and technicians.

• Efficiently navigate multiple programs at once, entering data in real time, placing orders, searching existing accounts, all while maintaining a friendly conversation.

• Consistently achieve Monthly Development Plan objectives.

• Accurately input lead information into databases.

• Provide exceptional assistance to current customers with our one-call resolution guarantee.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Prior inside sales experience is mandatory.

• Outstanding written, verbal, and interpersonal communication skills.

• Strong customer service abilities.

• Must have the capability to type a minimum of 40 words per minute.

• Entry-level knowledge and skill proficiency with Google Suite, including Gmail, Google Sheets, Google Docs, etc.

• Ability to perform basic math calculations.

• Bilingual in English and Spanish is preferred, though not required.

🏝️ Benefits

• Health, Dental, Vision, and Life Insurance.

• Employee Assistance Program (EAP).

• 401k plan with up to 4% company matching.

• Two weeks of paid time off during your first year.

• Six paid holidays.

• One paid floating holiday.

• Paid training program and company-sponsored licensure.

• Employee Discounts.

• Employee Referral Bonus of $2,000.