Inside Sales Representative

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Conduct a large volume of discovery calls with leads generated from social media advertisements.

• Manage "Speed to Lead" by ensuring 90% of inquiries are responded to within 15 minutes.

• Qualify potential guests to confirm their suitability for the studio's luxury high-ticket model.

• Skillfully address objections and secure bookings with a target close rate of 40%.

• Maintain a high show rate of over 80% through thorough follow-up and relationship cultivation.

• Oversee calendars and keep detailed notes within the CRM system.

• Strive for a high level of performance, aiming for over 20 qualified bookings each week.

⛳️ Requirements

• Demonstrated B2C (Business-to-Consumer) sales experience with a proven record of selling directly to consumers (B2B experience alone is insufficient).

• Proven capability in conducting discovery calls, qualifying leads, and engaging in high-ticket sales.

• Exceptional empathy with the ability to accommodate emotional and vulnerable conversations.

• Strong command of English, showcasing excellent verbal and written communication abilities.

• Willingness to work a Wednesday to Sunday schedule, including evenings and weekends.

• A data-driven mindset, comfortable working towards defined KPIs, talk-time targets, conversion metrics, and performance dashboards.

• Ability to work remotely while maintaining a reliable schedule that aligns with GMT hours.

• Nice-to-Haves

• Familiarity with GoHighLevel (CRM) is a plus.

• Background in women's wellness, coaching, or the luxury transformation sector is advantageous.

• Previous experience in a remote, high-growth startup environment is beneficial.

🏝️ Benefits

• 🌎 Fully remote position with flexible working hours.

• 🚀 Opportunity to collaborate with high-growth international companies.

• 📈 Clear pathways for career advancement to Account Executive and beyond.

• 🎯 Performance-based bonuses and incentives available.

• 🤝 Direct hire with global clients, no outsourcing involved.

• 🧠 Continuous training, mentorship, and support for sales development.