Inside Sales Professional – 6 months contract

This is a fully remote position, open to applicants in Canada.

📋 Description

• Efficiently manage expectations for incoming daily sales calls.

• Maintain a closing rate of 60% or higher and convert 25% or more of customer call-ins into our Year Round Protection Plan.

• Consistently meet and surpass the monthly Base Line Sales Target.

• Clearly define and implement the Inside Sales 6 Step Sales Approach.

• Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within a 24-hour timeframe.

• Conduct re-solicitation calls to convert single purchase customers into the Year Round Protection Plan.

• Effectively execute Residential Campaigns for both new and existing clientele.

• Carry out outbound and SMS campaigns as required, based on inbound volume.

• Support campaigns other than Inbound during non-peak months if necessary.

• Maintain a call volume standard of 12-15 Calls per Hour.

• Achieve or exceed an average monthly call quality score of over 75%.

• Strong multi-tasking abilities are essential.

⛳️ Requirements

• Over 1 year of successful experience in a rapidly growing professional sales organization.

• More than 1 year of experience in a call center environment.

• A proven track record of driving sales results and meeting goals.

• Exceptional verbal and written communication skills are required.

• Experience collaborating effectively with both internal and external stakeholders.

• Demonstrated success in a dynamic, fast-paced environment.

• High School Diploma is mandatory.

• A College Diploma or University Degree in business, administration, and/or accounting or equivalent experience is preferred.

🏝️ Benefits

• You will receive pay during your training!

• Opportunity to earn commissions and bonuses.

• Competitive compensation package.