Inside Regional Account Manager

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Take ownership of all renewal opportunities within Enterprise, Telco, and MSSP accounts in your designated territory.

• Build and sustain strategic relationships with customers, partners, distributors, service providers, and key stakeholders.

• Identify and create cross-sell and upsell opportunities, encompassing FortiSASE, SecOps, Advanced Services, FortiGuard Services, FortiFlex, Cloud Security, OT Security, and hardware refresh programs.

• Support initiatives for customer retention and enhance renewal rates across the existing customer base.

• Collaborate with Account Managers, Systems Engineers, Customer Success, and Channel teams to create account growth strategies and expedite sales opportunities.

• Ensure accurate forecasting, pipeline management, and opportunity tracking within Salesforce.com.

• Provide regular updates on forecasts and maintain accountability for all assigned opportunities.

• Engage in business reviews, forecast calls, pipeline inspections, and territory planning activities.

• Analyze customer environments to pinpoint opportunities for technology refreshes, service expansions, and security modernization initiatives.

• Assist in strategic sales initiatives aimed at enterprise growth, recurring revenue, and long-term customer retention.

• Formulate and implement account plans for key Enterprise, Telco, and MSSP clients.

• Interact with executive-level decision-makers and influencers to advocate for Fortinet's strategic solutions and services.

⛳️ Requirements

• Bachelor's Degree in Business Administration, Engineering, Information Technology, Cybersecurity, Telecommunications, or a related field.

• Over 10 years of proven experience in technology sales, cybersecurity, networking, telecommunications, or related sectors.

• More than 10 years of experience managing Enterprise Accounts, Telecommunications Service Providers (Telcos), and Managed Security Service Providers (MSSPs).

• A demonstrated history of consistently meeting or surpassing sales quotas and business objectives.

• Extensive background in renewals, account management, customer retention, and business development.

• Proven success in managing complex sales cycles, strategic accounts, and multi-stakeholder opportunities.

• Strong experience interacting with C-Level executives, IT leadership, procurement teams, and business decision-makers.

• Experience in working with channel partners, distributors, and indirect sales models.

• Solid understanding of cybersecurity, networking, cloud, managed services, and enterprise security solutions.

• Experience in identifying and cultivating cross-sell, upsell, and technology refresh opportunities within large accounts.

• Fluent in both written and spoken English and Spanish.

• Must reside in the Dominican Republic and be authorized to work locally.

• Excellent executive-level relationship management skills.

• Strong capabilities in sales, negotiation, account planning, and business development.

• Deep understanding of the business models for Enterprise, Telco, and MSSP.

• Extensive knowledge of cybersecurity solutions, networking, cloud security, SASE, SecOps, and managed security services.

• Ability to engage and influence C-Level executives, IT leaders, security professionals, procurement teams, and business stakeholders.

• Proven track record in developing, advancing, and closing strategic sales opportunities.

• Strong skills in forecasting, pipeline management, and Salesforce.com discipline.

• Exceptional written, verbal, presentation, and interpersonal communication abilities.

• Customer-focused mindset with a consultative and value-driven sales approach.

• Strategic thinker with strong analytical, planning, and problem-solving skills.

• Self-motivated, highly organized, and results-oriented.

• Strong leadership presence and executive communication skills.

• Ability to work independently while effectively collaborating with cross-functional teams.

• High level of accountability, professionalism, integrity, and urgency.

• Capability to thrive in a fast-paced, dynamic, and high-performance sales environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits package.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work culture.

• Access to cutting-edge technologies and resources.