Infrastructure Engineer

This is a fully remote position, open to applicants in Alaska.

📋 Description

• Execute, manage, sustain, secure, and enhance SEARHC's hybrid infrastructure environment.

• Provide support for on-premises, cloud-based, and virtualized platforms that facilitate clinical, operational, and business services throughout Southeast Alaska.

• Oversee Nutanix hyperconverged infrastructure platforms.

• Maintain environments based on Microsoft Windows Server.

• Offer support for Microsoft Azure cloud infrastructure and services.

• Manage Active Directory, Entra ID, DNS, DHCP, Group Policy, and identity management services.

• Support Citrix Virtual Apps and Desktops environments.

• Administer Microsoft 365 infrastructure and its associated cloud services.

• Ensure the functionality of infrastructure monitoring and alerting systems.

• Manage enterprise storage platforms and their related technologies.

• Oversee and maintain enterprise backup and recovery platforms.

• Monitor backup operations, recovery point objectives, and recovery time objectives.

• Conduct backup validation, recovery testing, and restoration activities.

• Develop and execute business continuity and disaster recovery plans.

• Assist in disaster recovery exercises and failover testing.

• Support initiatives aimed at infrastructure resiliency, such as redundancy, replication, and high-availability solutions.

• Identify and address risks associated with system availability, recoverability, and operational continuity.

• Maintain documentation related to backup, disaster recovery, and business continuity.

• Collaborate with cybersecurity, networking, and application teams to recover critical systems.

• Implement best practices for security and hardening standards.

• Support activities related to vulnerability remediation.

• Engage in cybersecurity investigations and incident response efforts.

• Ensure compliance with HIPAA, HITECH, and relevant healthcare security regulations.

• Support initiatives regarding identity and access management, including MFA and privileged access controls.

• Develop PowerShell scripts and automation solutions.

• Create and maintain infrastructure documentation and operational standards.

• Participate in reviews of infrastructure design and evaluations of technologies.

• Recommend solutions that enhance operational efficiency, resiliency, and security.

• Independently manage production systems.

• Implement projects and facilitate infrastructure upgrades.

• Conduct advanced troubleshooting and root-cause analysis.

• Carry out disaster recovery testing and recovery operations.

• Provide technical mentorship to junior personnel.

• Act as a Tier III escalation resource.

• Engage in enterprise technology projects, infrastructure modernization, cybersecurity initiatives, business continuity planning, and disaster recovery operations.

⛳️ Requirements

• Associate degree, bachelor's degree, internship experience, or two years of equivalent work experience.

• Possession of two or more of the specified certifications, or the capability to acquire them within 12 months of hiring.

• 3-7 years of pertinent infrastructure engineering experience.

• Proficient understanding of Microsoft Windows Server environments.

• Advanced knowledge of Active Directory and Entra ID architecture.

• In-depth knowledge of Azure infrastructure and cloud services.

• Extensive knowledge of Nutanix hyperconverged infrastructure administration.

• Advanced understanding of Citrix Virtual Apps and Desktops administration.

• Strong familiarity with enterprise storage systems and virtualization platforms.

• Proficient in enterprise backup, replication, and disaster recovery solutions.

• Advanced knowledge of identity and access management technologies.

• Expertise in PowerShell scripting and automation.

• In-depth knowledge of infrastructure security best practices.

• Knowledge of high-availability and fault-tolerant infrastructure design.

• Familiarity with enterprise monitoring and observability platforms.

• Understanding of healthcare regulatory requirements impacting infrastructure operations.

• Working knowledge of networking architecture.

• Familiarity with cybersecurity incident response.

• Understanding of vulnerability management.

• Knowledge of business continuity planning.

• Ability to independently manage enterprise infrastructure platforms.

• Skillful in conducting root-cause analysis of complex infrastructure issues.

• Capability to design and implement infrastructure solutions.

• Ability to develop automation scripts and improve operational efficiencies.

• Proficient in leading infrastructure implementations and upgrades.

• Competence in conducting disaster recovery testing and recovery operations.

• Ability to manage enterprise identity systems.

• Skill in implementing security hardening standards.

• Capability to evaluate and recommend new technologies.

• Ability to mentor junior infrastructure staff.

• Proficient in developing technical standards and operational procedures.

• Ability to exercise sound technical judgment with minimal supervision.

• Skilled in leading technical projects and workstreams.

• Ability to balance operational support and project priorities.

• Proficient in identifying and resolving systemic issues.

• Ability to analyze infrastructure performance and capacity needs.

• Capability to support mission-critical healthcare environments.

• Strong communication skills to effectively engage with leadership, vendors, and technical staff.

• Participation capability in major incident response and recovery efforts.

🏝️ Benefits

• Retirement plans.

• Paid time off.

• Paid parental leave.

• Health insurance coverage.

• Dental benefits.

• Vision benefits.

• Life insurance.

• Long-term disability coverage.

• Short-term disability coverage.

• Opportunities for professional advancement and development.