Infrastructure Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Design, construct, and implement sophisticated technology platforms and solutions.

• Oversee the installation, upgrades, and modernization of servers and systems throughout the enterprise infrastructure environment.

• Diagnose and resolve complex or escalated issues and outages.

• Conduct problem-solving, root-cause, and post-mortem analyses.

• Propel security enhancements and maintain a robust security posture across infrastructure environments.

• Collect data, assess system requirements, and establish documentation standards.

• Create documentation for servers, networking equipment, and configurations.

• Develop and implement backup and disaster recovery strategies.

• Lead disaster recovery testing and implementation to ensure business continuity.

• Recognize opportunities for continuous improvement.

• Act as a trusted advisor and innovative thought leader.

• Mentor, coach, and nurture team members.

• Contribute to departmental growth through knowledge sharing, best-practice coaching, audit automation, and recommendations for infrastructure efficiency.

⛳️ Requirements

• Extensive experience as an Infrastructure Engineer.

• In-depth expertise in Microsoft Windows network environments.

• Strong working knowledge of systems administration.

• Proficiency in Microsoft Windows or macOS and Microsoft Office.

• Significant experience with public cloud solutions, virtualization technologies, and server operating systems.

• Capacity to lead and deliver large-scale, complex infrastructure projects autonomously.

• Considerable hands-on experience with Citrix, NetApp, and Linux in enterprise production settings.

• Ability to troubleshoot and resolve complex or escalated issues and outages.

• Exceptional oral and written communication skills.

• Strong skills in data gathering, interviewing, analytical thinking, and problem-solving.

• High customer service orientation and meticulous attention to detail.

• Excellent leadership abilities, sound judgment, and a blend of business and technology acumen.

• Capability to mentor, coach, and provide timely feedback to team members.

• Experience in designing and implementing backup and disaster recovery solutions.

• Involvement in and driving server and environment audits for compliance.

• Experience in identifying and implementing audit automation capabilities.

• Ability to function as a trusted advisor to stakeholders and leadership.

• Experience in developing and enforcing internal documentation standards.

• Bachelor’s degree or equivalent combination of education and experience sufficient to successfully carry out the primary responsibilities of the role.

• Proven ability to excel in fast-paced, deadline-driven environments.

🏝️ Benefits

• Career development resources.

• Wellbeing programs.

• Innovation practices.

• Inclusive workplace culture.

• Employee initiatives and giving campaigns supported by the company.