Industrial Strategic Account Manager – Wind

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and enhance strategic customer relationships for wind turbines throughout the Americas.

• Act as a reliable lubricant advisor by comprehending customers' business requirements, operational difficulties, and lubricant application needs.

• Contribute to AMSOIL Industrial’s Wind business by identifying growth prospects with both current and potential customers.

• Collaborate closely with AMSOIL Industrial leadership, the global Wind team, technical support, customer service, marketing, product development, and other internal departments to fulfill customer requirements.

• Establish and nurture strong connections with owner/operators, service providers, OEMs, distributors, procurement teams, field teams, and technical contacts.

• Assist in customer discussions regarding gearbox oils, greases, hydraulic fluids, pitch and yaw applications, main bearing grease, open gear grease, flushing support, and field trials.

• Organize internal resources to address customer inquiries, resolve issues, and support customer projects.

• Facilitate customer onboarding, discussions on product conversions, trial opportunities, quote follow-ups, account planning, and long-term business development.

• Relay customer needs, market insights, competitive dynamics, and account possibilities internally.

• Prepare and present customer presentations, business reviews, account updates, and discussions related to products.

• Collaborate with technical resources when deeper application, engineering, oil analysis, or field trial support is required.

• Keep precise records of accounts, opportunity updates, customer activities, and sales pipeline data.

• Participate in industry events, customer meetings, trade shows, and wind industry conferences as necessary.

• Travel 50% of the time to foster customer relationships, support business development, attend field meetings, and engage in industry events.

⛳️ Requirements

• Strong experience in customer relationship management and account oversight.

• Background in the wind industry or significant experience in selling to technical industrial markets.

• Capability to act as a trusted advisor to customers, rather than merely a product salesperson.

• Comprehensive understanding of customer service, reliability, uptime, procurement needs, and field support expectations specific to the wind industry.

• Proficiency in communicating with field technicians, operations managers, procurement teams, engineers, sales teams, and senior decision-makers.

• Technical curiosity and eagerness to learn about wind turbine lubricant applications, including gearboxes, hydraulics, greases, pitch and yaw systems, and main bearing applications.

• Ability to manage multiple customers, opportunities, priorities, and internal follow-up tasks.

• Exceptional verbal and written communication skills.

• Capacity to work collaboratively across functions with sales leadership, technical support, customer service, product development, marketing, operations, and supply chain.

• Comfort in presenting customer updates, product details, account strategies, and business opportunities.

• Willingness to travel up to 50% of the time.

• Capability to obtain and maintain necessary safety certifications, including wind turbine climb certification when required.

• Professional representation of AMSOIL Industrial with wind industry customers and business partners.

🏝️ Benefits

• Competitive wages

• Opportunities for advancement

• Performance-based rewards