Indonesian VRI/OPI Interpreter

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Respond to calls professionally, adhering to the Interpreter's code of conduct.

• Always be ready to take notes during calls.

• Deliver all messages accurately and completely, without adding, omitting, or substituting any information.

• Ensure the highest standard of customer service during interpretation.

• Facilitate communication between Limited English Proficient individuals and Clients by providing precise and comprehensive interpretation of messages.

• Implement standards of practice and engage in internal professional training.

• Communicate and report to your team leader effectively.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Indonesian".

• A minimum of 1 year of experience in telephone interpretation with a reputable interpretation company.

• Familiarity with medical terminology is advantageous.

• Knowledge of legal terminology is beneficial.

• International certifications in the healthcare sector are an asset (e.g., PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• Strong emotional intelligence and cultural tolerance.

• Excellent communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote position with a defined schedule.

• Access to internal Certified training.

• Monthly fee payments.

• Employment type is contractual.