Inbound Sales Consultant, Call Center Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Exhibit enthusiasm for crafting exceptional travel experiences for affluent clients.

• Manage incoming sales inquiries from customers, assess their requirements, and offer travel suggestions.

• Conduct follow-up outbound calls, address objections, and finalize sales.

• Provide tailored recommendations based on guests' preferences and interests.

• Foster enduring relationships to enhance customer loyalty.

• Clarify cruise itineraries, onboard amenities, and pricing information.

• Keep precise records of interactions and follow up with potential leads.

• Appreciate the flexibility of working from home in a completely virtual setting.

• Uphold high ethical standards consistently.

• Stay open to coaching, receptive to feedback, highly motivated, and driven to achieve success with an entrepreneurial mindset.

⛳️ Requirements

• Previous experience in telephone sales or a comparable sales position.

• Over 5 years of experience as an Account Executive or in a similar sales capacity.

• Proven track record of meeting and exceeding financial sales KPI targets.

• Strong proficiency in closing sales over the phone.

• Excellent communication, negotiation, and interpersonal abilities.

• Capability to establish and maintain relationships with high-end clientele.

• Availability for flexible scheduling, including evenings, weekends, and holidays.

• Self-discipline to thrive in a structured environment with adherence to schedule standards.

• Prior sales experience with a demonstrated ability to close on the initial call.

• Competence in using basic computer applications and equipment (MS Word, Teams, Outlook).

🏝️ Benefits

• Highly competitive compensation structure.

• Average earning potential of $90,000 annually (base salary plus commission).

• Historical annual average commission of $53,000 (dependent on overall department performance and commission plan terms).

• Eligibility for an annual discretionary bonus for employees.

• 401(k) plan featuring company matching contributions.

• Employee Share Purchase Plan (ESPP).

• Comprehensive benefits package including medical, dental, vision, life, and disability insurance at a significantly subsidized rate (some plans fully covered by Viking).

• Paid training (hourly compensation plus guaranteed commission).

• Accrual of 15 paid vacation days, sick leave as per state regulations, and 6 paid holidays each year.

• Opportunity to enjoy a complimentary and/or discounted cruise.

• Significantly subsidized gym membership.

• Discounts on theaters, theme parks, movie tickets, travel discounts through IATA membership, and many more perks.