In House Sales Representative

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Engage with inbound prospects through phone, chat, email, and scheduled follow-ups.

• Take full ownership of the entire sales cycle for standard and moderately complex system configurations.

• Perform structured, needs-focused discovery to comprehend customers’ water quality issues.

• Convert water test results and technical information into easily understandable language.

• Inform customers about SpringWell products and suggest configurations that suit their needs, budget, and installation requirements.

• Advance opportunities through various sales stages towards closing while addressing common objections.

• Provide a professional, trust-building customer experience that enhances conversion rates.

• Keep precise records in the CRM, including call notes, follow-ups, and pipeline activity.

• Enhance product knowledge regarding system capabilities, installation factors, and competitive options.

• Address complex technical scenarios and cultivate the ability to resolve them independently.

• Achieve or surpass revenue and productivity goals while identifying upsell and cross-sell opportunities.

• Relay recurring customer inquiries, objections, and water quality concerns to teammates, marketing, and product teams.

⛳️ Requirements

• A minimum of 2 years of inside sales experience with a proven track record of success.

• Demonstrated ability to independently manage the complete sales cycle from qualification to closing.

• Strong skills in needs-based discovery and handling objections effectively.

• Experience in selling higher-consideration or consultative products, as opposed to purely transactional ones.

• Capability to handle a high volume of inbound leads while maintaining conversion discipline.

• Proficiency in CRM systems for managing pipelines, follow-ups, and forecasting.

• Preferred: Experience in selling water treatment, home services, or other technical home-improvement systems (e.g., HVAC or solar).

• Preferred: Comprehensive understanding of residential water quality issues and installation prerequisites.

🏝️ Benefits

• Annual bonus plan based on individual and company performance, or a role-based sales incentive plan.

• Comprehensive and competitive health insurance plans.

• Market-leading 401(k) program with a company contribution.

• Discounts on products.

• Flexible time-off benefits.

• Adoption assistance.

• Employee Resource Groups (ERGs).

• Reasonable accommodations for individuals with disabilities.