In House Sales Representative

This is a fully remote position, open to applicants in Indonesia, +1 more country.

📋 Description

• Connect with inbound prospects through phone, chat, email, and scheduled follow-ups.

• Take full ownership of the entire sales cycle for standard and moderately complex system configurations.

• Conduct a needs-based assessment of customers’ water quality issues.

• Simplify water test results and technical information into easily understandable terms.

• Inform customers about SpringWell products and suggest appropriate system configurations.

• Advance opportunities through various sales stages towards closure and address common objections.

• Provide a customer experience that fosters trust and enhances conversion and brand credibility.

• Keep precise records in the CRM, including call notes, follow-ups, and pipeline activities.

• Expand product knowledge covering system capabilities, installation considerations, and competitive options.

• Address advanced technical issues and develop the capability to resolve them independently.

• Achieve or surpass revenue and productivity goals while identifying upsell and cross-sell opportunities.

• Relay frequent customer inquiries, objections, and water quality concerns to colleagues, marketing, and product teams.

⛳️ Requirements

• Minimum of 2 years of inside sales experience with a proven track record of success.

• Demonstrated ability to independently oversee a complete sales cycle from qualification to closure.

• Strong skills in needs-based discovery and handling objections.

• Experience selling high-consideration or consultative products.

• Capability to manage a high volume of inbound leads while maintaining conversion discipline.

• Proficient in CRM systems for pipeline management, follow-ups, and forecasting.

• Preferred: Experience in selling water treatment, home services, or technical home-improvement systems such as HVAC or solar.

• Preferred: In-depth knowledge of residential water quality issues and installation requirements.

🏝️ Benefits

• Annual bonus plan based on individual and company performance, or a role-based sales incentive plan.

• Comprehensive and competitive health plans.

• Leading 401(k) program with a company contribution.

• Discounts on products.

• Flexible time-off benefits.

• Adoption assistance.

• Employee Resource Groups (ERGs).