In House Sales Representative

This is a fully remote position, open to applicants in Indonesia, +1 more country.

📋 Description

• Connect with inbound prospects through phone, chat, email, and scheduled follow-ups.

• Take full ownership of the complete sales cycle for standard and moderately complex system configurations independently.

• Conduct structured, needs-based discovery to gain insights into customers’ water quality issues.

• Convert test results and technical information into easily understandable language.

• Inform customers about SpringWell products and suggest appropriate system configurations.

• Advance opportunities through various sales stages towards closure and address common objections.

• Provide a professional, trust-building customer experience to enhance conversion rates.

• Keep precise records in the CRM, including call notes, follow-ups, and pipeline activities.

• Enhance product knowledge regarding system capabilities, installation considerations, and competitive options.

• Address complex technical scenarios and develop the skills to resolve them independently.

• Achieve or surpass revenue and productivity targets.

• Recognize upsell and cross-sell opportunities within approved product configurations.

• Communicate recurring customer inquiries, objections, and water-related concerns with teammates, as well as marketing and product teams.

⛳️ Requirements

• Minimum of 2 years of inside sales experience, demonstrating a successful track record.

• Proven capability to independently manage the entire sales cycle from qualification to closure.

• Strong skills in needs-based discovery and handling objections.

• Experience in selling higher-consideration or consultative products as opposed to purely transactional offerings.

• Ability to handle a high volume of inbound leads while ensuring conversion discipline.

• Proficient in using CRM systems for pipeline management, follow-ups, and forecasting.

• Preferred: Experience in selling water treatment, home services, or other technical home-improvement systems (e.g., HVAC or solar).

• Preferred: Thorough understanding of residential water quality issues and installation needs.

🏝️ Benefits

• Annual bonus plan based on individual and company performance, or a role-based sales incentive plan.

• Comprehensive health insurance plans.

• Leading 401(k) program with company contributions.

• Discounts on products.

• Flexible time off benefits.

• Adoption assistance.

• Employee Resource Groups (ERGs).

• Reasonable accommodations for individuals with disabilities.