IMS Specialist I/II – Clinical Payment Specialist

This is a fully remote position, open to applicants in Poland.

📋 Description

• Manages investigator payments by handling the investigator payment component in various CTMS tools such as IMPACT, Medidata, and Clinpay.

• Collaborates with the project manager to review data for quality and completeness, processes and creates approved grant payment requests via the CTM tools, and communicates with A/P; distributes investigator payments to the appropriate sites.

• Facilitates site payments by coordinating with internal groups including clinical operations, project management, accounts payable, accounts receivable, and site contracts teams.

• Works with regional colleagues to maintain a comprehensive global perspective on project payment and funding status.

• Partners with accounts receivable and project management to ensure that advance funding is secured from sponsors promptly for global project requirements, ensuring that deposits are available before processing site payments.

• Develops, updates, and reconciles the MS Excel Project Grant Tracker as needed.

• Reviews and analyzes Clinical Trial Agreements (CTAs) and their amendments to confirm that payments are executed in accordance with the documented payment terms and schedule.

• Escalates discrepancies to the line manager or the relevant project team member as necessary.

• Guides project teams through the grants payment process and assists with system navigation as required.

• Gathers, compiles, and generates necessary information to support sponsor invoicing.

• Works with the clinical team to address invoice discrepancies, follow up on overdue invoices, and request refunds from sites.

• Ensures that appropriate account and project coding are applied to third-party invoices concerning investigator payments.

• Generates project reports as requested by sponsors, operations, accounting, and/or upper management to aid in Sunshine Act reporting, various statutory reports, the monthly closing process, and ad hoc financial analysis.

• Supports the Investigator Payments Manager in conducting audits of site payments and sponsor deposits.

⛳️ Requirements

• BA/BS degree in Business, Accounting, Finance, or a related field, along with some financial experience, or an equivalent combination of education and experience.

• Strong proficiency in Excel for spreadsheet analysis.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), as well as in email and voicemail communications.

• Experience with Oracle is preferred but not required.

• Proficiency in a foreign language is preferred.

• Ability to organize and prioritize tasks to meet deadlines in a fast-paced environment.

• Exceptional attention to detail and strong interpersonal skills with a team-oriented mindset.

🏝️ Benefits

• We are dedicated to developing our employees through career advancement opportunities, supportive and engaged management, technical and therapeutic training, peer recognition, and a total rewards program.

• We are focused on fostering an inclusive culture where you can genuinely be yourself.

• Experience firsthand why our Syneos Health colleagues believe that every role here makes a significant impact.

• Collaborate with enthusiastic problem solvers.

• Be a part of specialized Syneos Health teams that are aligned therapeutically or functionally for effective collaboration.