Implementation Project Manager

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Introduce products and establish expectations regarding timeline, billing, and dealer involvement.

• Clearly and concisely communicate with dealers to verify product details.

• Hold customers and internal team members accountable to the established timeline.

• Collaborate with the team to achieve monthly MRR activation targets.

• Work alongside Account Management and Save teams to reduce churn.

• Quickly identify and report any obstacles that could delay the launch.

• Provide best practice insights on our products relevant to the customer’s purchase.

• Assist in the creation of process templates.

• Deliver status updates on deployment progress to key stakeholders.

• Ensure that all communication and progress are accurately logged in Salesforce.

• Address customer issues during deployment as required.

• Keep all internal team members assigned to accounts informed about the status.

• Facilitate a smooth handoff to team members who will maintain the relationship post-adoption.

• Other duties as assigned.

⛳️ Requirements

• A minimum of 3 years of high-level automotive experience is preferred.

• Adequate knowledge of products and industry standards.

• Strong skills in problem solving and troubleshooting.

• Competency in computer applications and software.

• Proficient in Salesforce.

• A desire to enhance skill sets through ongoing education and training.

• Exceptional communication and presentation abilities.

• Strong organizational and time-management skills to meet deadlines in a fast-paced environment.

🏝️ Benefits

• AutoAlert offers a comprehensive benefits package for eligible employees.

• Eligibility criteria apply to all plans in the United States and Canada.

• AutoAlert reserves the right to modify benefits offerings at its discretion.