Implementation Project Manager

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Oversee the execution and integration of customer point-of-care solutions, ensuring post-close activities are managed effectively and aiming for a 60-day implementation-to-revenue timeframe.

• Spearhead product installation and integration by applying best practices in implementation.

• Collaborate with customers, Point of Care Sales Specialists, and other stakeholders to encourage the utilization and adoption of i-STAT products.

• Safeguard base business by acting as a clinical laboratory resource alongside field sales.

• Formulate and execute strategies to maintain base business and mitigate loss and decline.

• Identify and develop growth opportunities in targeted accounts as the pre-close laboratory technical specialist.

• Assist with pre-close implementation tasks to drive sales expansion and generate new business.

• Aid in reorganizing institutional processes to enhance patient care through Abbott Point of Care products.

• Provide educational presentations to physicians, nurses, medical directors, and hospital administrators.

• Enhance implementation efficiency and reduce timelines for complex, high-priority projects.

• Create and implement implementation strategies and lead or engage in cross-functional teams.

• Establish practices, projects, programs, and initiatives to optimize cartridge utilization.

• Direct resources to ensure exceptional front-line customer support.

• Grasp customer requirements and effectively communicate the benefits of point-of-care testing.

• Manage multiple products, implementations, and sales cycles concurrently.

• Exhibit product knowledge and conduct demonstrations effectively.

• Foster relationships with internal and external stakeholders.

• Execute administrative tasks with accuracy and timeliness.

• Mentor and train new staff, serving as the lead implementation personnel and peer leader.

• Travel up to 80% to meet business objectives.

• Adhere to EHS policies and ensure the effectiveness of the Quality System.

• Comply with Abbott's Code of Business Conduct.

⛳️ Requirements

• Bachelor's degree or equivalent experience, ideally in Medical Technology, Nursing, Respiratory Therapy, or a related discipline.

• An Associate degree is acceptable with additional experience and proven competence.

• Generally, 3–5 years of experience in the healthcare industry, including over 3 years in project management.

• Capability to maintain progress across multiple products, implementations, and sales cycles.

• Proficiency in managing projects with various stakeholders and process owners.

• Strong communication skills, enabling clear, concise, and accurate exchanges.

• Ability to build and nurture interpersonal and professional relationships.

• Proactive approach and effective problem-solving capabilities.

• Strong analytical and critical-thinking abilities.

• Competence with databases and other software applications.

• Confidence in public speaking and leading training sessions.

• Ability to work independently as well as collaboratively within teams.

• Proven leadership skills.

• Excellent organizational, time management, and project management skills.

• Outstanding customer service experience, particularly in managing facility-stakeholder relationships.

• Willingness and capability to travel by all means of transportation, with overnight travel up to 80% of the time.

• Candidates must reside within the South Carolina, North Carolina, Georgia, Tennessee, or Florida territory.

• Comprehend and adhere to applicable EHS policies, procedures, and guidelines.

• Implement and uphold the effectiveness of the Quality System.

• Follow Abbott's Code of Business Conduct.

🏝️ Benefits

• Opportunities for career development within an international organization.

• Complimentary medical coverage in the Health Investment Plan (HIP) PPO medical plan for eligible employees.

• Exceptional retirement savings plan featuring a substantial employer contribution.

• Tuition reimbursement program.

• Freedom 2 Save student debt initiative.

• FreeU education benefit.

• Equal opportunity employer dedicated to fostering employee diversity.

• Health and wellness benefits.