Implementation Partner – In-Store

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee all onboarding processes, including project initiation, training, configuration, data transfer, and launch, to ensure clients achieve value swiftly.

• Manage multiple implementation projects simultaneously, ensuring they stay on track and align with customer objectives and satisfaction.

• Collaborate closely with venue stakeholders to grasp their objectives and tailor the SevenRooms platform to suit their requirements.

• Assist clients in navigating the platform, facilitating their understanding and application of tools in accordance with their specific business goals.

• Collaborate with Sales and Customer Success teams to ensure a seamless transition and promote product adoption.

⛳️ Requirements

• Minimum of 2 years of experience in customer-facing positions, preferably within SaaS or hospitality technology.

• Strong and confident communicator, both in written and verbal forms.

• Detail-oriented with excellent critical thinking and problem-solving abilities.

• Proficient in project management and maintaining progress on tasks.

• Excel in fast-paced, startup settings and enjoy working collaboratively with others.

🏝️ Benefits

• Comprehensive benefits and perks.