Implementation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of implementation projects, guiding them from onboarding to successful adoption, ensuring timely and high-quality delivery for enterprise clients.

• Work closely with Customer Success, Product, and Engineering teams to convert client requirements into scalable, product-oriented solutions.

• Configure and customize Anecdotes’ GRC platform to fit customer environments, processes, and controls.

• Serve as an internal subject matter expert, assisting the organization in understanding customer use cases, challenges, and opportunities for product improvements.

• Oversee multiple projects at once, ensuring effective communication with stakeholders at all levels.

⛳️ Requirements

• A seasoned GRC practitioner or consultant with experience in modern GRC or risk management tools.

• Proven experience in implementing SaaS solutions or managing complex technical projects that involve customer interaction.

• Comfortable with technical environments, including cloud infrastructure (CSPs), security tools, MDMs, or SCMs.

• A proactive problem solver who seeks product-based, scalable solutions instead of relying on manual workarounds.

• Inquisitive and future-oriented, staying updated with emerging standards, frameworks, and technologies in the GRC and SaaS fields.

• Flourish in fast-paced, dynamic settings and enjoy collaborating with cross-functional teams.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional growth and development.

• Flexible work arrangements to support work-life balance.