IAM Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the delivery of IAM during client onboarding stages: discovery, design, build, UAT, go-live, and stabilization.

• Convert client needs into access models, workflows, and RBAC mappings.

• Coordinate readiness milestones such as T-30, T-10, T-0, and T+10.

• Design and facilitate access request workflows through ServiceNow or other approved intake channels.

• Oversee Joiner, Mover, Leaver, rehire, transfer, and client-change lifecycle processes.

• Address issues related to workflows, approvals, and provisioning.

• Maintain RBAC models, entitlement mappings, and access profiles in accordance with the principle of least privilege.

• Support access reviews, certifications, exception management, and compensating controls.

• Create automation and integrations across IAM, ServiceNow, HR/Workday, and various applications.

• Ensure maintenance of audit evidence, SLA tracking, operational reporting, exceptions, SOPs, runbooks, and workflow documentation.

• Collaborate with IAM, ServiceNow, HR/Workday, Operations, PMO, and client teams.

• Communicate status, risks, dependencies, and decisions; aid in escalations during go-live and hypercare.

• Simplify technical IAM concepts into business impacts and operational values.

⛳️ Requirements

• A minimum of three years of experience in Identity and Access Management, cybersecurity, access provisioning, security operations, or a similar technology role.

• Experience in identity lifecycle management, encompassing joiner, mover, leaver, rehire, transfer, and access-change processes.

• Familiarity with workflow platforms, access request procedures, system integrations, or process automation.

• Understanding of RBAC, least privilege principles, and access governance.

• Proficiency with APIs, scripting, or automation techniques.

• Knowledge of SSO, MFA, SAML, OAuth, and LDAP protocols.

• Strong skills in troubleshooting, documentation, communication, and stakeholder engagement.

• Willingness to embrace innovation, including AI, to enhance processes and improve patient and client experiences.

• Preferred: experience in supporting client onboarding, implementations, or large-scale transformation projects.

• Preferred: a background in healthcare or regulated environments.

• Preferred: familiarity with ITSM platforms, cloud identity solutions, and SaaS application settings.

• Preferred: experience in supporting audits, compliance, access reviews, or control validation.

• Preferred: relevant certifications such as Security+, ITIL, CISSP, or CISM.

• Willingness and capability to travel to and work onsite at client, temporary, or corporate office locations as business requirements dictate.

🏝️ Benefits

• Comprehensive benefits package that includes healthcare, time off, retirement, and well-being programs.

• Investment in professional development.

• Each associate will obtain a professional certification pertinent to their field.

• Tuition reimbursement options available.

• Participation in quarterly and annual incentive programs.

• Availability of remote work arrangements.

• Flexibility in work-life balance.

• Reasonable accommodations provided for qualified individuals with disabilities.