HV Business Operations Coordinator

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Oversee, regulate, and manage business operations to align with customer expectations and corporate objectives.

• Support Service Managers in the daily coordination and administration of operational activities.

• Supervise, control, and manage business processes to fulfill client expectations and achieve company objectives.

• Act as a liaison between customers and management to ensure seamless service delivery.

• Organize and manage project tasks to guarantee project completion within the designated budget and timelines.

• Ensure adherence to company standards and operational procedures.

• Develop and sustain robust customer relationships through regular interactions and communications.

• Facilitate internal project meetings with various stakeholders and document the discussions.

• Schedule and engage in external project meetings and maintain records of these meetings.

• Manage multiple high-priority project issues to successful and timely resolution.

• Assess current operational performance and formulate strategic improvement plans.

• Provide direction and support to internal teams to achieve performance objectives.

• Identify operational process issues and resolve them promptly and effectively.

• Adhere to standard operating procedures for optimal business operations.

• Maintain clear and precise operational documents and procedures for reference.

• Capable of executing all essential administrative responsibilities.

• Establish and maintain a project filing system.

• Cost code vendor invoices and/or verify the accuracy of codes.

• Prepare and document additional work orders.

• Inform subcontractors about change orders and follow up on them.

• Draft subcontracts and purchase orders.

• Assist Service Managers in conducting monthly job profitability assessments and collaborate with internal teams to achieve profitability targets.

• Track CMMS work orders, review for completeness, and approve or reject them for invoicing.

• Generate invoices for review and approval by the Project Manager before submission to the Owner.

• Evaluate and recommend enhancements to processes, collaborate on new technologies, and coordinate with management regarding the implementation of these enhancements.

• Promote diversity and inclusion as an integral part of the company culture.

⛳️ Requirements

• A minimum of 2 years of experience in Contracts and Change Order Management.

• High School Diploma or GED is required.

• Basic understanding of ERP Systems.

• Ability to exercise independent judgment and be self-motivated.

• Encourage a spirit of teamwork and collaboration among teams.

• Excellent communication skills to effectively translate vision into actionable plans.

• Applicants must be legally authorized to work in the U.S. without requiring employer sponsorship, now or in the future.

🏝️ Benefits

• Employees (along with their families) are eligible for medical, dental, vision, basic life, and disability insurance.

• Employees may enroll in our company’s 401(k) plan and receive vacation, sick, and holiday pay.