HR Systems Specialist

This is a fully remote position, open to applicants in United Kingdom, +3 more states.

📋 Description

• Deliver functional administration and support for the SAP SuccessFactors platform and HR processes.

• Serve as the primary HR Systems liaison for SuccessFactors Time Off, encompassing time types, holiday calendars, work schedules, accrual rules, workflows, permissions, and employee/manager interactions.

• Oversee and manage the HR Document Management system.

• Configure and uphold system settings, business rules, workflows, role-based permissions, notifications, templates, and reference data.

• Collaborate with HR process owners and regional teams to grasp business requirements.

• Provide Tier 2 and Tier 3 support, investigate incidents, identify root causes, and coordinate resolutions.

• Assist with SuccessFactors releases, enhancements, and projects through impact assessment, testing, defect management, and production deployment.

• Monitor system processes, data quality, and user experience; suggest and implement enhancements.

• Maintain configuration records, test evidence, process documentation, support guidance, and user materials.

• Facilitate user training, communications, and change adoption initiatives.

• Ensure that solutions and processes comply with data privacy, security, audit, and records-management standards.

⛳️ Requirements

• Minimum of three years of practical experience in administering, configuring, or supporting SAP SuccessFactors in a complex organization.

• Hands-on experience with Employee Central Time Off, including configuration, troubleshooting, and testing of time types, calendars, work schedules, and accruals.

• Experience in supporting a Document Management system such as OpenText or Doxis, covering employee files, access controls, document classification, retention, and workflows.

• Familiarity with business rules, workflows, role-based permissions, data imports, and system testing within SuccessFactors.

• Comprehensive functional knowledge of SuccessFactors with the ability to work across multiple modules and end-to-end HR processes.

• Strong understanding of HR data, data privacy, security, and governance principles.

• Excellent analytical skills and attention to detail.

• Outstanding communication, collaboration, and stakeholder management abilities.

• Proficient in testing, change management, and user-support functions.

• Capability to work independently within a global HRIS team.

• Strong logical reasoning and problem-solving skills; adept at managing competing priorities and following issues through to resolution.

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field, or equivalent professional experience.

• SAP SuccessFactors certification in Employee Central, Time Management, or another relevant module is preferred.

• Experience with additional SuccessFactors modules is advantageous.

• Familiarity with SAP SuccessFactors Document Management Core by OpenText or another enterprise HR document-management solution is a plus.

• Experience in a global, multi-country HR environment is desirable.

🏝️ Benefits

• Annual bonus of up to 15%.

• Industry-leading pension scheme; employer contributes 1.5x your contribution (maximum 12%).

• Life assurance of 8 times the salary.

• 25 days of holiday plus bank holidays.

• Flexible working hours.

• Income protection.

• Shopping discounts.

• Cycle to Work Scheme.

• Employee Assistance Programme.

• Virtual GP Clinic for you and your immediate family.

• Fully covered travel approximately once a month.

• Opportunities for learning and development.

• Support for career progression.

• Training opportunities.

• A collaborative and dynamic working environment.