HR Representative

This is a fully remote position, open to applicants in Egypt, +4 more countries.

📋 Description

• Facilitate the onboarding process for new external talent, setting clear expectations and providing them with the necessary tools and context.

• Act as the primary point of contact for external talent throughout their assignments.

• Oversee performance, engagement, and satisfaction levels across various accounts.

• Collaborate effectively with Account Managers and HR to tackle performance issues or potential risks.

• Organize monthly check-ins and conduct pulse surveys.

• Work alongside payroll and operations teams to ensure the timely processing of payments and expenses.

• Administer paid time off (PTO) for all Talent.

• Handle offboarding procedures, including the collection of feedback.

• Keep accurate records in Deel and HR databases.

• Coordinate with Client Success teams to align on talent requirements and expectations.

• Provide support for visa, documentation, or local compliance requirements as necessary.

• Report directly to the HR Manager and collaborate with recruiters, account managers, and clients.

• Complete the application process by filling out the application form and submitting a video.

⛳️ Requirements

• 2–4 years of experience in HR, operations, account management, or a similar client-facing position.

• Proven experience in managing remote teams or external talent in a global environment.

• Highly proactive, organized, and exceptionally responsive.

• Strong communication and problem-solving abilities.

• Capable of managing multiple accounts, stakeholders, and priorities effectively.

• Proficient in English, both written and spoken.

• Availability to work during U.S. business hours in alignment with the client's time zone.

• Familiarity with Deel or similar global employment platforms is advantageous.

• Experience supporting the LATAM, African, or APAC markets is a plus.

• Background in enhancing talent engagement, performance tracking, or onboarding processes is beneficial.

• Previous experience in a staffing agency, BPO, or similar high-volume talent environment is a bonus.

• Resume must be submitted in English and in PDF format.

• A video demonstrating skill sets is required for submission.

🏝️ Benefits

• Opportunity for remote work.

• Flexible work locations available across LATAM, Africa, and Eastern Europe.

• Assistance with visa, documentation, or local compliance needs as required.