HR Operations Partner

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with the NAM HR team to conduct a comprehensive review of all Canadian HR policies, aiming to standardize them while ensuring compliance and clarity for employees.

• Provide policy change suggestions to key stakeholders, supported by clear rationale, risk assessments, and implementation strategies.

• Establish an annual policy review cycle to maintain all documentation up-to-date and aligned with global standards.

• Work alongside legal to evaluate all Canadian employment templates for alignment with current practices, update templates as necessary, and communicate changes to key stakeholders.

• Incorporate employment templates into the annual review process to ensure they remain current.

• Evaluate existing HR processes to identify opportunities for eliminating manual tasks, reducing duplication, and enhancing the employee experience.

• Design and implement scalable, automated solutions in collaboration with the NAM HR team.

• Own and oversee HR knowledge articles on the company intranet.

• Lead all necessary internal and external audits, RFP responses, and reporting obligations.

• Coordinate the development and implementation of nationwide shared services across all HR Centers of Excellence.

⛳️ Requirements

• At least 5+ years of progressively responsible human resources operations experience, preferably within a global matrixed organization.

• Strong understanding of Canadian employment legislation and a dedication to remaining updated as it evolves.

• Proven experience in designing and implementing HR policies, programs, and processes from inception to completion.

• Strong change management and communication skills, with the ability to guide others through transitions.

• Exceptional attention to detail, especially when reviewing and drafting documents sensitive to legislation.

• Capability to work autonomously, manage multiple priorities, and see projects through to completion without close supervision.

• Strategic mindset, with the ability to evaluate how policy changes affect systems, teams, and workflows.

• Proficiency in utilizing data and information to make informed recommendations and resolve issues while adhering to standard practices, policies, procedures, regulations, and applicable laws.

• Familiarity with HRIS platforms and a genuine enthusiasm for HR technology and process automation.

🏝️ Benefits

• Significant opportunity to influence our operational methods.

• Direct impact on the employee experience throughout Canada.

• Chance to develop scalable processes and infrastructure that enhance the employee experience.