HR Operations Administrator, Level II

This is a fully remote position, open to applicants in India.

📋 Description

• Manage employee lifecycle transactions within HR systems, encompassing hires, transfers, organizational modifications, compensation alterations, benefits adjustments, and terminations.

• Ensure the accuracy of employee records, documentation, and personnel files in alignment with company policies, data privacy regulations, and retention standards.

• Oversee HR workflows, approvals, and case management activities.

• Act as the primary point of contact for employees and managers, addressing or escalating HR operational inquiries.

• Assist in the maintenance of HR systems, including data entry, reporting, data validation, and quality assurance.

• Administer employee documentation such as contracts, letters, employment changes, and HR correspondence.

• Aid in audits, compliance, governance, right-to-work checks, background screening, and pre-employment requirements.

• Assist with payroll inputs, benefits administration, invoicing, eligibility reporting, and reconciliation across supported regions.

• Generate recurring and ad-hoc HR reports, data extracts, operational metrics, and workforce administration information.

• Provide administrative and coordination support for HR projects, process implementations, annual HR programs, and employee experience initiatives.

• Identify and implement process enhancements while maintaining standard operating procedures and process documentation.

• Collaborate with HR Operations, HRIS, payroll, HR business partners, benefit providers, and other stakeholders.

⛳️ Requirements

• Proven experience in supporting HR administration, HR operations, shared services, or employee lifecycle processes within a complex organizational setting.

• Background in processing employee lifecycle transactions, including hires, changes, transfers, and terminations.

• Experience in maintaining precise and confidential employee records, HR documentation, and personnel files.

• Familiarity with HR systems for transaction processing, record maintenance, and operational HR activities.

• Experience in payroll administration or payroll-related data management across one or more jurisdictions.

• Knowledge of employee benefits administration, provider coordination, and reconciliation.

• Experience with HR workflows, case management, and service delivery environments.

• Ability to prepare and validate HR reports, employee data, and operational metrics.

• Experience in supporting compliance, audit, record management, or data quality initiatives.

• Proven track record of collaborating with stakeholders, service providers, or external vendors.

• Understanding of employee lifecycle processes, HR administration best practices, and operational service delivery.

• Strong attention to detail, organizational skills, communication, customer service, and problem-solving capabilities.

• Ability to handle confidential information and work independently while managing changing priorities.

• Proficiency in Microsoft Office, especially Excel, Outlook, and Word.

• Familiarity with HR systems, databases, workflow or ticketing systems, payroll, and benefits platforms.

• Understanding of data privacy, confidentiality, and information security principles.

• Experience with Oracle HCM or similar HR systems is preferred.

• Relevant HR, administration, payroll, or business qualifications or certifications are desirable.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Supportive work environment with a focus on work-life balance.

• Access to wellness programs and employee assistance initiatives.