HR Operations Administrator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Addressing HR-related inquiries from employees via a ticketing system

• Collaborating with Benefits, Employee Relations, HR Business Partners, Payroll, and others to address questions

• Assisting HR systems in collaboration with IT to ensure successful implementation of system upgrades and changes

• Engaging in and leading HR projects and special initiatives

• Overseeing the complete lifecycle of leave of absences and partnering with stakeholders (Employee Relations, HR Business Partners, Payroll, etc.) to ensure compliance and fulfillment

• Managing the entire lifecycle of accommodations and working closely with stakeholders (e.g., Employee Relations, Facilities, IT, etc.) to guarantee compliance and fulfillment of requests

⛳️ Requirements

• 2-3 years of experience in HR Operations along with a Bachelor's Degree in HR/Business or a related discipline

• Over 2 years of direct experience with Leave of Absence and Accommodation processes

• Outstanding written and verbal communication, presentation, and negotiation skills

• Comprehensive understanding of HR processes (Candidate Support, Onboarding, Employee Support, etc.) from start to finish

• Proficiency in Microsoft Office (Excel, PowerPoint, Word, etc.) and Google Workspace (Google Docs, Google Drive, Google Sheets, etc.)

• Familiarity with case management systems (e.g., ServiceNow) and HRIS systems (e.g., Oracle Cloud)

• Strong project management abilities and a capacity to adapt swiftly to changes

🏝️ Benefits

• Health insurance

• 401K savings plan

• Company holidays

• Vacation (in the form of PTO)

• Sick time

• Family-friendly benefits including parental leave

• Employee assistance program focused on mental and financial wellness