Hospital Engagement Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Collaborate with local hospitals to identify consumers in need of MHC services.

• Determine suitable services based on hospital discharge documentation, face-to-face interactions, and phone meetings.

• Educate and promote MHC services to hospitals in the area.

• Travel to satellite locations to provide educational support to staff as required.

• Build and maintain relationships with hospital staff, discharge planners, and administrative personnel.

• Monitor quality improvement metrics as directed by the Director.

• Track engagement statistics as specified by the Director.

• Compile and present summaries of quality improvement and engagement data to MHC leadership when necessary.

• Analyze ER utilization and inpatient hospitalization reports to identify consumers requiring MHC services.

• Establish connections with local Emergency Rooms to collaborate on the admission of frequent users of emergency services.

• Attend and engage in agency multidisciplinary team meetings as required.

• Act as a representative of the agency for visitors interested in learning about the agency model.

• Ensure attendance at all mandatory in-services, continuing education sessions, and fulfill annual health requirements.

• Adhere to all Corporate Compliance policies, practices, and procedures.

• Report any unethical activities to the supervisor, Corporate Compliance Office, Values Hotline, or Human Resource Director.

• Follow all OSHA and safety policies, practices, and procedures.

• Report unsafe practices or accidents to the supervisor, Safety Supervisor, and/or OSHA Coordinator.

• Comply with relevant regulations regarding the privacy and security of consumer protected health information (PHI) as outlined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

• Engage in proactive team efforts to meet departmental and organizational objectives.

• Perform additional duties as assigned.

• Provide leadership to others through exemplary conduct and sharing of knowledge and skills.

• Adhere to all policies and procedures established by the Agency.

⛳️ Requirements

• Master's Degree in a health-related area such as counseling, psychology, or social work.

• Must possess a license or be license eligible (LPC, LMSW, LCSW, LMFT, or equivalent).

• Valid Tennessee Driver’s License is required.

• Acceptable Motor Vehicle Report (MVR) is necessary.

• Must pass an Acceptable Criminal Background Investigation.

• Personal Automobile Insurance is required.

• A cell phone is necessary for communication.

🏝️ Benefits

• Medical Insurance/Prescription Drug Coverage.

• Health Savings Account.

• Dental Insurance.

• Vision Insurance.

• Basic Life and AD&D Insurance.

• Short- & Long-Term Disability.

• Supplemental Life Insurance.

• Cancer Insurance.

• Accident Insurance.

• Critical Illness Insurance.

• 403b - Retirement Plan.

• Calm App for medication and mental health support.

• Discounts on gym memberships.