This is a fully remote position, open to applicants in United States.

• Develop and oversee current caregiver schedules across various counties

• Act swiftly when a shift is canceled or when a caregiver fails to clock in

• Handle calls from clients and caregivers via the VoIP system

• Revise records and case notes in WellSky (training will be provided)

• Collaborate with the operations team to identify issues and ensure smooth staffing

• Perform regular check-ins and evaluations with caregivers

• Create weekly reports and keep leadership informed

• You have prior experience in scheduling or believe you can excel at it (healthcare or home care experience is a plus)

• You remain composed under pressure and are inherently organized

• You enjoy resolving issues on the spot

• You are proficient with software systems and remote communication tools

• You have established strong relationships with stakeholders, becoming a dependable partner

• You take the initiative but also excel as a team collaborator

• You are open to working in a US time zone schedule

• You can ensure the necessary technical setup, including:

• A minimum 720p HD webcam

• A noise-canceling headset

• A primary internet connection of at least 25 Mbps

• A backup laptop, backup internet device, and backup power source

• A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM

• A backup computer with at least Intel Core i3 and 4 GB RAM

• We compensate you fairly and punctually

• We offer prepaid HMO coverage for your reassurance

• We support your growth with tools, training, and constructive feedback

• We celebrate your successes

• Most importantly, we genuinely care

Home Care Scheduler

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