Hmong VRI/OPI Interpretation

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Professionally handle incoming calls, adhering to the Interpreter's code of conduct.

• Always be prepared to take notes during calls.

• Familiarize yourself with the specific terminology relevant to the interpreter's field, particularly in healthcare and medical sectors. Training will be provided.

• Accurately convey all messages in their entirety, without any additions, omissions, or substitutions.

• Deliver exceptional customer service throughout the interpreting process.

• Facilitate effective communication between Limited English Proficient individuals and clients by providing precise and comprehensive interpretations.

• Adhere to established standards of practice.

• Participate in internal professional training sessions.

• Demonstrate a strong desire to obtain new professional certifications.

• Communicate and report regularly to your team leader.

• Follow dress code guidelines for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Hmong".

• At least 1 year of telephone interpretation experience with a reputable interpretation company is advantageous, though not essential.

• Familiarity with medical terminology is beneficial, but not required.

• Understanding of legal terminology is a plus.

• International certifications in the healthcare field are a plus (e.g., PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• High emotional intelligence and an appreciation for diverse cultures.

• Strong communication, listening, note-taking, and memory retention abilities.

🏝️ Benefits

• Fully remote position with a well-defined schedule.

• Full-time employment (including business and weekend hours).

• Immediate opportunity to begin working post-onboarding.

• Access to internal certified training.

• Monthly payment of fees.

• Contract-based employment.