HIV Account Specialist

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Collaborate with the Customer Team to comprehend and pinpoint customer requirements

• Assist in executing activities related to customer strategy

• Deliver product information in relevant and meaningful formats to individual customers

• Tailor discussions and client interactions according to customer requirements

• Participate in knowledgeable product discussions with healthcare professional customers

• Serve as the main point of contact for designated customer accounts

• Meet with key customers and personnel to gain insights into practice structure, business models, influencers, network frameworks, and needs

• Recognize business opportunities

• Coordinate customer strategies and account relationship plans

• Share insights and best practices gained from customer interactions

• Provide feedback on resource allocation decisions

• Choose programs and services from available resources to meet customer needs

• Maintain and disseminate up-to-date account and market information

• Implement all phases of the sales process for Virology products

• Position Virology products against competitors utilizing approved resources

• Analyze market trends and propose proactive business strategies

• Pose strategic inquiries regarding healthcare needs and leverage insights to formulate tailored strategies

• Manage the Virology product portfolio through segmentation, targeting, analysis, and execution

• Explain the complexities of the HIV payer environment and delineate stakeholder roles

• Develop and implement account plans

• Collaborate with members of the Virology Account Team and cross-functional stakeholders on long-term solutions

• Oversee customer interactions and territory activities involving both Virology and non-Virology stakeholders

• Cultivate relationships with hard-to-reach customers in a no-sample environment

• Ensure adherence to company policies and relevant laws

• Cover the Manhattan, New York territory as a field-based sales representative

⛳️ Requirements

• Bachelor’s Degree with 2-6 years of sales experience OR a high school diploma with a minimum of 6 years of equivalent experience

• Valid Driver's license

• At least two years of experience in account management or sales with Infectious Disease customers preferred

• Preferred experience with HIV products and/or product launches

• Strong clinical acumen and a background with large hospital institutions

• Specialty sales experience across various specialty markets preferred

• Background in pharma, biotech, or medical device sales

• Experience in developing and executing customer engagement strategies

• Proven track record in establishing, nurturing, and maintaining relationships

• Experience in highly regulated sectors or compliance-critical environments

• Account experience within complex hospital systems, teaching institutions, and community hospitals

• Proficiency in identifying account interdependencies and building stakeholder partnerships

• Familiarity with complex payer environments and pharmacy stakeholders

• Experience engaging with scientific thought leaders and developing advocates

• Ability to develop customer relationships in challenging-to-access or no-sampling settings

• Strong business acumen and account management capabilities

• Demonstrated leadership, planning, organization, self-motivation, initiative, and the ability to communicate complex information

• Adherence to ethics, integrity, and the capability to work within a highly compliant environment

• No visa sponsorship available

🏝️ Benefits

• Eligibility for annual bonuses

• Long-term incentives, if applicable

• Medical, dental, vision healthcare, and other insurance benefits for the employee and family

• Retirement benefits, including 401(k)

• Paid holidays

• Vacation time

• Compassionate and sick days

• Remote work options

• No relocation assistance provided