HIM Systems Analyst

This is a fully remote position, open to applicants in Utah.

📋 Description

• Offer operational guidance and system support for Health Information Management (HIM) in the designated region.

• Develop, design, implement, support, and maintain the assigned applications.

• Enforce HIM standards to fulfill business requirements through implementation, maintenance, and support.

• Lead the identification of requirements for document management workflows and standards.

• Recognize opportunities for process improvements and create innovative solutions using data analysis.

• Examine and document user requirements, procedures, and issues to enhance or automate systems and workflows.

• Evaluate system capabilities, workflows, and constraints.

• Conduct daily, weekly, and monthly reviews and analyses based on operational metrics and reports.

• Investigate, troubleshoot, prioritize, and address ServiceNow tickets, chats, emails, and phone inquiries.

• Record tickets and respond promptly in accordance with service level agreements.

• Document workflows, configuration/build activities, adherence to change management, end-user notifications, training materials, and status reports.

• Innovate, design, implement, support, and sustain workflows, processes, and HIM-identified tasks.

• Collaborate with clinical, nonclinical, and technical support teams to pinpoint system requirements and enhancement opportunities.

• Ensure compliance with Health Information Management standards.

⛳️ Requirements

• Proven experience in technical HIM or HIM Information Management is required.

• Strong proficiency in Microsoft Office, internet usage, and email is necessary.

• Capability to thrive in a fast-paced work environment.

• Willingness to travel is required.

• An associate degree in Health Information Technology or a bachelor's degree in Health Information Management or a related healthcare field from an accredited institution is preferred.

• RHIT/RHIA certification is preferred.

• Educational qualifications will be verified.

• Ability to sit for extended periods is necessary.

• Manual dexterity to handle complex and delicate equipment accurately and precisely.

• Frequent engagement with computers, phones, and cable setup and use is expected.

• Ability to communicate verbally and to hear and comprehend spoken information, needs, and issues quickly and accurately.

• For roles requiring driving, the ability to operate a vehicle and interpret signs, traffic signals, and other vehicles is necessary.

🏝️ Benefits

• Comprehensive benefits package that includes wellness, health, security, connection, and engagement programs.

• PEAK program offering upfront tuition coverage directly to the educational institution.

• Over 100 PEAK learning options, covering undergraduate studies, high school diplomas, and professional skills and certificates.

• Eligibility for the PEAK program starts on day one of employment.

• Expectations for remote work and provision of company equipment for remote positions.