HIM Protected Health Info Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as the main support resource for the health system, which includes 8 acute care hospitals, Baptist outpatient services, and ambulatory surgical centers.

• Address inquiries from former patients, physicians, hospital personnel, and other stakeholders regarding health information.

• Maintain the confidentiality of patients’ protected health information.

• Conduct quality assessment reviews on the release of health information to ensure proper, complete, and accurate disclosures.

• Verify all necessary components of received requests.

• Respond to phone calls and provide information in alignment with hospital disclosure policies, state and federal laws, HIPAA, and Information Blocking regulations.

• Deliver outstanding customer service.

• Collaborate with a team to achieve the release of protected health information and departmental objectives.

⛳️ Requirements

• High School diploma, Certification, GED, Training, or Experience.

• Minimum of 3 years of experience in record release and/or an acute care environment within a large healthcare organization is required.

• An Associate’s degree in health information management is preferred.

• Certifications such as Record Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or Health Services Administration are preferred.

• Familiarity with medical terminology, clinical chart formats, and computer skills.

• Capacity to work in a highly-focused, customer service-oriented environment with extensive telephone experience.

• Strong verbal and written communication skills, including the ability to effectively engage with both internal and external customers.

• High level of computer proficiency (MS Office – Word, Excel, and Outlook).

• Ability to perform well under pressure and meet deadlines while maintaining a positive demeanor and providing exceptional customer service.

• Skill in multitasking and working independently to complete assignments within the guidelines of given instructions, established routines, and standard practices.

• Must demonstrate attention to detail and be a high-volume performer with outstanding organizational abilities.

• Willingness to travel to different locations for depositions or court hearings.

🏝️ Benefits

• Opportunities for career growth and development, with clear pathways and ongoing support.

• Comprehensive health and wellness resources that extend beyond conventional benefits.

• A wellness program designed to help employees eliminate their medical plan deductible, thereby reducing out-of-pocket healthcare expenses.

• Tuition reimbursement to facilitate continued education and professional advancement.