HIM Operations Specialist II

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Analyze and determine documentation requirements based on the services rendered and coding inquiries.

• Categorize clinical documentation related to tests, treatments, procedures, and various services.

• Assign, modify, and monitor medical record deficiencies by the responsible provider within the chart management system.

• Review, upload, and process Health Maintenance results and Advance Care Planning Directives in Epic, adhering to state regulations.

• Evaluate clinical documentation for signs of Diabetic Retinopathy and extract components for Health Maintenance initiatives.

• Execute HIM and coding support functions while contributing to established metrics, KPIs, and turnaround times.

• Acquire and import documentation from both internal and external sources to facilitate accurate coding and billing.

• Recognize and escalate front-end or system workflow issues.

• Collaborate with department leaders, clinical informatics, IT, coding, and HIM Optimization to address issues.

• Validate deficiencies and assess chart completion status in the EHR for incomplete and delinquent documentation reporting.

• Inform clinicians about incomplete documentation and alert leadership regarding accountability sanctions.

• Verify presurgical H&Ps and other documents received through OnBase work queues and upload them to the EHR.

• Integrate clinical documentation from electronic and paper sources into EHR work queues and direct it to clinicians.

• Coordinate support activities and deliver Epic Connect training and education during clinic transitions to Epic.

⛳️ Requirements

• High School Diploma or GED Equivalent

• Generally requires 1 to 2 years of experience in the healthcare field

• Capability to work independently and make decisions with minimal oversight, utilizing critical thinking skills

• Skills in problem identification, problem-solving, and setting priorities

• Proficient in computer and keyboarding skills

• Ability to learn Epic, OnBase, Solarity, Microsoft Office, legacy archives, Teams, and other electronic communication platforms

• Strong attention to detail and accuracy

• Capacity to prioritize workload and perform under pressure in a fast-paced environment

• Ability to collaborate in a diverse team setting

• Flexibility to adapt to changing tasks while upholding quality and accuracy

• Excellent interpersonal, written, and verbal communication skills

• Ability to protect sensitive health information and possess a fundamental understanding of HIPAA

• Capability to operate necessary equipment and perform repetitive tasks and hand movements

🏝️ Benefits

• Benefits Eligible

• Comprehensive suite of Total Rewards

• Competitive compensation

• Premium pay such as shift, on-call, and additional based on a teammate's role

• Incentive pay for select positions

• Opportunity for annual increases based on performance

• Paid Time Off programs

• Medical, dental, vision, life, and Short- and Long-Term Disability benefits

• Flexible Spending Accounts for eligible healthcare and dependent care expenses

• Adoption assistance

• Paid parental leave

• Defined contribution retirement plans with employer match

• Additional financial wellness programs

• Educational Assistance Program

• Career development initiatives

• Well-being programs