HIM Operations Specialist II

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Analyze and determine documentation requirements based on the services offered and coding inquiries.

• Categorize clinical documentation for tests, treatments, procedures, and additional services.

• Assign, edit, and monitor medical record deficiencies by the responsible provider within the chart management system.

• Review, upload, and process Health Maintenance results along with Advance Care Planning Directives into Epic.

• Examine clinical documentation for indications of Diabetic Retinopathy and extract components for Health Maintenance initiatives.

• Execute HIM and coding support tasks in accordance with established metrics, KPIs, and turnaround times.

• Acquire and incorporate documentation from both internal and external sources to ensure accurate coding and billing.

• Identify and escalate front-end or system workflow concerns.

• Collaborate with department leaders, clinical informatics, IT, coding, and HIM Optimization to address issues.

• Validate deficiencies and chart completion status in the EHR for incomplete and overdue documentation reporting.

• Notify clinicians regarding incomplete documentation and update leadership about accountability measures.

• Verify presurgical H&Ps and other documents received through OnBase work queues and upload them into the EHR.

• Integrate clinical documentation from both electronic and paper sources into EHR work queues and direct it to clinicians.

• Coordinate support activities and deliver Epic Connect training and education during clinic transitions.

⛳️ Requirements

• High School Diploma or GED Equivalent.

• Generally requires 1 to 2 years of experience in the healthcare sector.

• Capability to work independently and make decisions with minimal supervision utilizing critical thinking skills.

• Skills in problem identification, problem-solving, and priority-setting.

• Proficient computer and typing skills.

• Ability to learn Epic, OnBase, Solarity, Microsoft Office, legacy archives, Teams, and electronic communication platforms.

• Strong attention to detail and accuracy.

• Capability to prioritize tasks and work under pressure in a fast-paced environment.

• Ability to adapt to changing tasks while maintaining quality and precision.

• Excellent interpersonal, written, and verbal communication skills.

• Ability to protect confidential health information and possess a fundamental understanding of HIPAA regulations.

• Ability to operate all necessary equipment to fulfill the job responsibilities.

• Capacity to perform repetitive functions and hand movements in a typical office environment.

🏝️ Benefits

• Benefits Eligible: Yes.

• Premium pay options such as shift differentials, on-call pay, and more based on the teammate's role.

• Incentive pay available for select positions.

• Opportunity for annual salary increases based on performance evaluations.

• Paid Time Off programs.

• Medical, dental, vision, life, and short- and long-term disability benefits.

• Flexible Spending Accounts for qualified healthcare and dependent care expenses.

• Adoption assistance and paid parental leave.

• Defined contribution retirement plans with employer matching.

• Additional financial wellness initiatives.

• Educational Assistance Program.

• Career development opportunities.

• Well-being programs.