HIM Operations Specialist II

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Assess and determine documentation requirements based on the services rendered and coding inquiries.

• Categorize clinical documentation related to tests, treatments, procedures, and additional services.

• Allocate, modify, and monitor medical record deficiencies by the responsible provider within the chart management system.

• Examine, upload, and manage Health Maintenance results and Advance Care Planning Directives into Epic.

• Scrutinize clinical documentation for indications of Diabetic Retinopathy and extract components for Health Maintenance initiatives.

• Execute HIM and coding support functions while achieving metrics, key performance indicators, and turnaround times.

• Acquire and import documentation from both internal and external sources to ensure accurate coding and billing.

• Ensure adherence to organizational policies, Medical Staff Bylaws, as well as state and federal regulations.

• Recognize and escalate front-end or system workflow challenges.

• Collaborate with department leaders, clinical informatics, IT, coding, and HIM Optimization to address issues.

• Confirm deficiencies and chart completion status in the EHR for incomplete and overdue documentation reporting.

• Inform clinicians about incomplete documentation and update leadership regarding accountability measures.

• Verify presurgical H&Ps and other documents received through OnBase work queues and upload them to the EHR.

• Integrate clinical documentation from electronic and paper sources into EHR workflows and direct it appropriately.

• Coordinate support activities and deliver Epic training and education to Epic Connect clinics during the transition to Epic.

⛳️ Requirements

• High School Diploma or GED Equivalent.

• Generally requires 1 to 2 years of experience in the healthcare field.

• Capability to work independently and make decisions with minimal oversight using critical thinking.

• Skills in problem identification, problem-solving, and priority-setting.

• Proficient in computer and keyboarding skills.

• Ability to learn Epic, OnBase, Solarity, Microsoft Office, legacy archives, Teams, and other electronic platforms.

• High level of attention to detail and accuracy.

• Ability to prioritize workload and operate under pressure in a fast-paced setting.

• Ability to collaborate effectively within a diverse team environment.

• Adaptability to changing tasks while maintaining quality and accuracy.

• Strong interpersonal, written, and verbal communication skills.

• Ability to protect patient health information and possess basic knowledge of HIPAA regulations.

• Capability to operate necessary equipment and perform repetitive hand movements in an office setting.

🏝️ Benefits

• Benefits Eligible.

• Competitive compensation.

• Premium pay options such as shift differentials, on-call pay, and more.

• Incentive pay available for select positions.

• Potential for annual increases based on performance.

• Paid Time Off programs.

• Medical, dental, vision, life, and Short- and Long-Term Disability benefits.

• Flexible Spending Accounts for qualifying healthcare and dependent care expenses.

• Adoption assistance.

• Paid parental leave.

• Defined contribution retirement plans with employer matching.

• Financial wellness programs.

• Educational Assistance Program.