HIM Operations Specialist I

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Efficiently upload and categorize external records utilizing relevant software, directing documentation to clinicians as necessary.

• Generate or choose the appropriate patient, encounter, and/or order while assigning the correct document type and description during the indexing process into the EHR.

• Integrate internal and external clinical documentation from both electronic and paper sources through work queues, rounding, eDelivery, or direct importing into the EHR.

• Achieve set benchmarks for quality, accuracy, and productivity.

• Utilize medical terminology and nomenclature to determine documentation requirements based on patient service areas and service levels.

• Review medical records for any missing documentation and signatures.

• Assign and modify medical record deficiencies by the designated provider in the chart management system in accordance with regulations, bylaws, and policies.

• Offer support and education to clinicians regarding the completion of records.

• Collaborate with Data Integrity and other departments on documentation discrepancies and chart corrections.

• Inform leadership for quality reviews and privacy investigations.

• Ensure that scanned documents are clear, legible, accurately positioned, and easily readable by end users.

• Act as the primary contact for record completion support for clinicians and other healthcare providers.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Generally requires 0-1 years of experience in the healthcare field.

• Strong computer and typing skills.

• Capability to learn Epic, OnBase, Solarity, Microsoft Office, legacy archives, Teams, and electronic communication and meeting platforms.

• Exceptional attention to detail and accuracy.

• Ability to prioritize tasks and perform under pressure in a fast-paced setting with time constraints.

• Capability to work independently and make decisions with minimal oversight while upholding quality and productivity standards.

• Ability to collaborate effectively in a diverse team environment.

• Flexibility to adapt to a dynamic environment and shift tasks while maintaining quality and accuracy.

• Openness to receive and implement constructive feedback and take personal responsibility for success.

• Strong interpersonal and communication abilities.

• Capacity to protect confidential health information (PHI).

• Basic understanding of HIPAA regulations.

• No licensure, registration, and/or certification required.

🏝️ Benefits

• Benefits eligible.

• Competitive salary.

• Potential for annual raises based on performance.

• Paid Time Off (PTO) programs.

• Medical, dental, and vision insurance.

• Life insurance coverage.

• Short- and Long-Term Disability benefits.

• Flexible Spending Accounts for qualifying health care and dependent care expenditures.

• Adoption assistance programs.

• Paid parental leave.

• Defined contribution retirement plans with employer matching.

• Additional financial wellness programs.

• Educational Assistance Program for further learning.

• Career development opportunities.

• Well-being programs to support employee health.