Higher Education Strategic Account Manager

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Drive and enhance sales with targeted and strategic Higher Education accounts.

• Utilize existing relationships within Higher Education to foster new business development.

• Perform market analysis to identify key customer targets.

• Formulate and execute strategic plans to meet sales objectives in the designated territory.

• Establish and nurture relationships with partners in large Higher Education institutions to influence design standards and projects for both direct and indirect sales opportunities.

• Create strategies for capital expenditures and operational priorities that align with customers’ ESG objectives.

• Employ state procurement contracts and other sales tools to boost equipment sales.

• Manage Higher Education sales activities and resources within sales channels in the assigned territory.

• Collaborate with local Carrier Commercial Sales, Service, and Controls teams on sales strategies that enhance Carrier’s competitive advantage.

• Monitor project activities using salesforce.com.

⛳️ Requirements

• A Bachelor’s degree is required.

• A minimum of 5 years of successful B2B sales or strategic account management experience, demonstrating a proven ability to manage large, complex customer relationships.

• Must be willing to travel regularly within the assigned territory for customer meetings, industry events, and internal collaboration sessions.

• Preferred qualifications include a Bachelor’s degree in Engineering, Business, Marketing, or a related field.

• Strong analytical and strategic thinking abilities, with a talent for identifying, prioritizing, and pursuing high-potential growth opportunities.

• Familiarity with enterprise-level building automation and controls systems.

• Proven success in selling solutions based on a financial value proposition, including life-cycle cost analysis and total cost of ownership.

• Technical proficiency in applied HVAC systems design and solution development.

• Working knowledge of Higher Education procurement practices, including state, cooperative, and institutional purchasing agreements.

• Excellent written and verbal communication skills, capable of effectively engaging both external customers and cross-functional internal teams (sales, engineering, manufacturing, and marketing).

• High initiative, accountability, and a strong sense of ownership, with the ability to act urgently in a fast-paced environment.

• Exceptional follow-up and execution skills, ensuring commitments are honored and opportunities are advanced.

• Strong organizational and time-management skills, able to prioritize competing demands while maintaining attention to detail.

• Proven ability to build rapport and collaborate effectively with equipment, service, and controls teams.

• Customer-centric mindset with a steadfast commitment to service excellence.

• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and CRM tools such as Salesforce.

🏝️ Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives.

• Retirement Benefits.

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation.

• Disability: Short-term and long-term disability.

• Life Insurance and Accidental Death and Dismemberment.

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account.

• Tuition Assistance.