Healthcare Sales

This is a fully remote position, open to applicants in Alabama, +33 more states.

📋 Description

• Conduct outbound calls to Medicare-eligible customers who are interested in various plan options based on qualified leads.

• Aid customers in transferring their calls to a licensed sales agent in their respective area.

• Inquire as per the required questions outlined in the script.

• Utilize rebuttals effectively to address and overcome objections from callers.

• Clarify the advantages of plan options during the open enrollment period.

• Achieve targeted transfer goals.

• Accurately categorize each call's outcome.

• Handle both inbound and outbound communications with a high level of professionalism.

• Leverage web-based tools to address inquiries and ensure a positive customer experience.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• At least 6 months of experience in customer service.

• Must be at least 18 years old.

• Capable of typing a minimum of 25 words per minute.

• Proficient with desktop computer systems.

• Basic understanding of Windows-based systems.

• A dedicated workspace close to the router for a hardwired Ethernet connection is necessary.

• Minimum internet speeds of 15 Mbps for downloads and 10 Mbps for uploads are required.

• Internet Service Provider latency should be below 50ms.

• The internet connection must not be Satellite, Mobile Data (including 5G, 4G, 3G hotspots), P2P, or VPN.

• Proof of internet speed is mandatory.

• Availability on weekends is required.

• A background in sales is preferred but not mandatory.

• Experience in customer service and/or sales is preferred.

• A college degree is preferred but not compulsory.

🏝️ Benefits

• Medical, vision, and dental health benefits.

• Employment Assistance Programs.

• Health and personal time off (HPT).

• Leave programs available as eligible.

• Competitive 401(k) plans.

• Life insurance coverage.

• Supplemental medical insurance options.

• Critical care insurance.

• Pet insurance options.

• Flexible Spending Account (FSA) plans.

• Discounts from retailers.

• Opportunities for career advancement.

• A workplace culture that values inclusivity and diversity.

• Support available for active-duty service members, veterans, and military families.

• Reasonable accommodations during the application process.