Healthcare Program Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Facilitate client services to guarantee timely and appropriate support for clients.

• Oversee service delivery while maintaining precise client records and documentation.

• Supervise service providers to ensure that assigned tasks are executed effectively.

• Organize provider schedules, assignments, and coverage to avert service disruptions.

• Recognize scheduling conflicts, staffing shortages, and operational issues, resolving them swiftly.

• Serve as the primary liaison among service providers, clinicians, and management.

• Evaluate provider performance and follow up on any outstanding tasks or uncompleted documentation.

• Assist in daily program operations and pinpoint opportunities for enhancing efficiency and service quality.

⛳️ Requirements

• Minimum of 2 years of experience in program coordination, healthcare operations, or a related domain.

• Experience in healthcare, behavioral health, or ABA services is strongly preferred.

• Prior experience in a supervisory role or team coordination.

• Exceptional organizational and time-management abilities.

• Strong communication and problem-solving skills.

• Confidence in managing service providers and ensuring team accountability.

• Experience in scheduling coordination and juggling multiple priorities.

• Proficient in Google Workspace, scheduling platforms, and electronic health record (EHR) systems.

• Capability to work independently in a dynamic environment.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and growth.

• Supportive and collaborative work environment.

• Flexible working hours and remote work options.