Healthcare Appointment Setter – Business Development Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Make outbound calls to pre-qualified healthcare referral partners.

• Present the organization's home healthcare services and spark interest.

• Identify, qualify, and connect with healthcare decision-makers.

• Arrange qualified meetings for business owners.

• Develop and maintain relationships with referral partners through regular follow-up.

• Navigate gatekeepers, manage objections, and address initial rejections professionally.

• Keep precise prospect records using Zoho CRM.

• Record call outcomes, notes, and subsequent actions.

• Organize and oversee follow-up activities.

• Monitor and manage the referral partner pipeline.

• Utilize Zoom Phone for outbound calling.

• Provide regular updates on outreach activities and appointment-setting results.

• Support general administrative tasks as necessary.

• Perform lead research and prospecting for future outreach campaigns.

• Expand and maintain the referral prospect database as outreach initiatives develop.

⛳️ Requirements

• Proven experience in healthcare sales, appointment setting, business development, or outbound prospecting.

• Proficient in using Zoho CRM (required).

• Strong skills in outbound calling and relationship building.

• Excellent verbal and written communication skills in English.

• Comfortable engaging with healthcare professionals and business decision-makers.

• Experience in booking appointments and managing follow-up pipelines.

• Ability to navigate gatekeepers and effectively overcome objections.

• Strong organizational abilities with keen attention to detail.

• Accurate documentation and record management in CRM.

• Self-motivated, proactive, and focused on achieving results.

• Professional, confident, and personable communication style.

• Capable of working independently with minimal supervision.

• Dependable, accountable, and consistent.

• *Preferred*

• Background in home healthcare, home care, or medical services.

• Familiarity with healthcare terminology and referral-based operations.

• Experience using Zoom Phone or similar cloud-based phone systems.

• Basic Requirements

• Must communicate in English clearly and professionally.

• Relevant work experience is essential.

• Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).

• Availability to attend video meetings with the camera on when required.

• Technical Requirements

• Computer: Reliable laptop or desktop computer.

• Internet: A stable high-speed internet connection (minimum 25 Mbps).

• Audio: Noise-canceling headset.

• Video: Functional webcam for virtual meetings.

• Workspace: Quiet and professional work environment.

🏝️ Benefits

• Dedicated HR & Contractor Support Team: Access to top-tier support for inquiries, guidance, contract matters, and client communication.

• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.

• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you excel as a top-performing VA and improve long-term client retention.

• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off in alignment with the client’s needs and schedule.

• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and contingent on client offerings.

• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to enable you to perform at your best.

• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.