Health Information Specialist II

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately and efficiently process requests for the release of information, particularly medical records.

• Receive and handle patient health information requests in accordance with company and facility guidelines.

• Protect patient privacy while ensuring the confidentiality and security of sensitive information in line with HIPAA regulations.

• Retrieve, scan, copy, assemble, and digitize medical records as required.

• Prepare charts for new patients, ensuring records are precise, complete, and organized according to standards.

• Address internal and external inquiries regarding patient records and transmit them as necessary.

• Document information across various platforms utilizing two computer monitors.

• Manage inbound and outbound calls effectively.

• Provide assistance to patients who walk in, handle faxes, manage mail, perform data entry, and schedule pickups when needed.

• Keep up-to-date knowledge of company and facility software.

• Notify the manager about work-related challenges, site issues, and varying workloads.

• Lead daily team meetings and serve as a point of contact for staff inquiries.

• Train HIS I staff, new hires, and associates through shadowing and developmental training.

• Create reports for management or facility use.

• Achieve or surpass level 1 productivity expectations and adhere to company productivity standards.

• Engage in project teams and committees focused on enhancing operational strategies and initiatives.

• Execute other responsibilities as assigned.

⛳️ Requirements

• High School Diploma or GED is required.

• Must be 18 years or older.

• Ability to travel between locations as necessary.

• Willingness to work overtime during peak periods when needed.

• At least 1 year of relevant experience in Health Information.

• Must meet or exceed the Company's Productivity Standards.

• Basic proficiency in computer skills is essential.

• Comfortable using phones, fax machines, printers, and other standard office equipment regularly.

• Professional verbal and written communication skills in English are required.

• Detail-oriented with a focus on maintaining accurate and compliant medical records.

• Strong data entry capabilities.

• Ability to work with minimal supervision while adapting to changing priorities and role requirements.

• Skilled in organizing and managing multiple tasks simultaneously.

• Capable of responding to requests in a fast-paced environment.

• Full-time position: Monday-Friday, 7:30 am-4:00 pm CST, with potential for overtime, evenings, or weekends as needed.

• Proficient in Microsoft Office, including Word and Excel.

• Post-offer health screenings and proof of various vaccinations may be required by clients.

• This position is not eligible for employment sponsorship.

🏝️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with a designated mentor.

• Equipment provided by the company, including a computer, monitor, and virtual phone.

• Paid Time Off (PTO).

• Health, Vision, and Dental Insurance.

• 401k Savings Plan.

• Tuition Assistance.

• Reasonable accommodations available for individuals with physical and mental disabilities.