Health Information Specialist

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Process all requests for release of information (ROI), particularly medical record inquiries, efficiently and within designated timeframes.

• Safeguard patient privacy and ensure that access to medical information is restricted to authorized personnel only.

• Ensure that all releases of information adhere to requests, authorizations, company policies, and HIPAA regulations.

• Receive and manage requests for patient health information in accordance with Company and Facility guidelines.

• Uphold the confidentiality and security of sensitive information.

• Maintain a solid understanding of Company and facility software systems.

• Follow Company and customer facility codes of conduct and policies diligently.

• Keep the manager informed about work progress, site challenges, and variations in workload.

• Oversee patient health records to ensure compliance with HIPAA standards.

• Prepare new patient charts using both paper and electronic health records.

• Organize medical records in standard order while ensuring their accuracy and completeness.

• Create digital versions of paperwork for storage in electronic medical records systems.

• Retrieve and correctly transmit patient records to both internal and external entities.

• Handle inbound and outbound calls professionally.

• Assist patients who walk in to the facility.

• Manage faxes, open mail, and perform data entry as required.

• Meet specific productivity targets set for the site.

• Schedule pick-ups as necessary.

• Carry out other assigned responsibilities as needed.

⛳️ Requirements

• High School Diploma or GED is required.

• Ability to travel between locations as required.

• Willingness to work overtime during peak periods when needed.

• Basic proficiency in computer use is necessary.

• Proficient in Microsoft Office applications, including Word and Excel.

• Comfortable operating phones, fax machines, printers, and other standard office equipment.

• Excellent verbal and written communication skills in English.

• Detail-oriented approach to ensuring accuracy and compliance in medical records.

• Strong data entry capabilities.

• Ability to work with minimal supervision and adapt to changing priorities.

• Capability to organize and juggle multiple tasks effectively.

• Ability to thrive in a fast-paced work environment.

• Comfortable working in a high-volume production setting.

• Ineligible for employment sponsorship.

🏝️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with a dedicated mentor.

• Company-provided equipment, including a computer, monitor, virtual phone, etc.

• Paid Time Off (PTO).

• Health Insurance coverage.

• Vision Insurance coverage.

• Dental Insurance coverage.

• 401k Savings Plan.

• Tuition Assistance available.

• Post-offer health screenings and vaccinations as mandated by clients.

• Reasonable accommodations for individuals with physical and mental disabilities.