Head of Solutions Engineering – Americas

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of SE attach rate, win rate, and revenue per SE across all Americas segments, from Early Stage to Enterprise and Strategic.

• Collaborate with Sales and Account Management leaders in each segment to ensure appropriate technical support is available at every stage for all deal types.

• Facilitate workshop-driven engagement that reduces sales cycles, enhances forecast accuracy, and accelerates the time to value.

• Develop and uphold competitive positioning and technical proof points that succeed in securing complex deals.

• Establish trust and credibility with prospects and customers throughout the technical evaluation process, creating an experience that embodies Vanta's values and lays the groundwork for long-term customer success.

• Lead and nurture a team of Solutions Engineers across Early Stage, Growth, Commercial, and Enterprise segments.

• Foster a culture of speed, accuracy, and customer focus where SEs take the initiative.

• Collaborate with the Global Center of Excellence and Enablement to expedite ramp-up time and enhance team performance.

• Attract, develop, and retain exceptional technical talent within a rapidly growing AMER organization.

• Act as a genuine partner to the AMER GTM Leadership — proactive, data-informed, and collaborative. Anticipate needs before being asked.

• Work closely with Sales and Account Management Directors across Early Stage, Growth, Commercial, and Enterprise to refine the SE process for each segment.

• Collaborate with Product teams to relay field insights and influence roadmap priorities.

• Coordinate with Customer Success to ensure smooth transitions and strong outcomes post-sale.

• Represent NAMER Solutions in global leadership discussions with clear data and a confident perspective.

• Manage the SE scorecard and operating rhythm for AMER, including weekly updates, QBRs, deal inspections, and forecast evaluations.

• Promote consistent data entry and hygiene across Salesforce, Gong, and Dust to ensure the visibility and repeatability of Solutions impact.

• Establish and maintain clear engagement rules so that each segment receives timely and appropriate SE support.

• Contribute to Vanta's Global Solutions COE by creating playbooks and best practices that can be scaled across regions.

• Aim to innovate and build with AI to enhance efficiency and achieve higher-quality outcomes.

⛳️ Requirements

• Over 12 years of experience in Solutions Engineering, pre-sales, or technical consulting in the SaaS sector, with a minimum of 5 years in a leadership role.

• A proven history of leading SE teams across different segments, ideally including both high-velocity SMB/Growth operations and complex Enterprise transactions.

• Extensive experience collaborating with Sales leadership at the VP and Director levels — not only supporting them but jointly owning outcomes.

• Demonstrated capability to create operational systems that make Solutions impact quantifiable and consistent.

• A background in GRC, compliance, security, or identity is a significant advantage.

• This position is on par with the leadership roles of our EMEA and APJ regional heads — comparable experience and tenure are expected.

• Success in this position will be assessed based on: SE attach rate and win rate across NAMER segments; revenue per SE and ARR influenced by Solutions; acceleration of sales cycles in SE-attached deals; SE ramp-up time and time to the first deal; team retention, engagement, and development; and the quality and consistency of the Sales-Solutions partnership across all AMER segments.

• Must have authorization to work in the U.S. without the need for current or future employer sponsorship.

• Responsible for safeguarding Vanta and customer data in the operations and results delivered by your team.

• Willingness to leverage AI to enhance skills and improve work quality — showing curiosity, eagerness to learn, and sound judgment in applying AI responsibly to boost efficiency and impact.

🏝️ Benefits

• Competitive salary and equity in the industry.

• Comprehensive medical, dental, and vision insurance, with 100% coverage for employee-only premiums for most medical plans.

• 16 weeks of paid Parental Leave for all new parents.

• Health and wellness stipend.

• Stipends for remote workspace, internet, and cellphone expenses.

• Commuter benefits for team members working in the SF and NYC offices.

• Family planning benefits.

• Matching 401(k) contributions with immediate vesting.

• Flexible PTO policy, along with 80 hours of Sick Time.

• 11 paid holidays observed by the company.

• Virtual team-building activities, lunch and learns, and other company-wide events!