Head of Sales Operations – Americas

This is a fully remote position, open to applicants in Canada.

📋 Description

• You will be the driving force behind the go-to-market strategy for the US and Canada markets.

• Bring the executive presence and analytical framework necessary to challenge conventional practices and influence seller behavior through data.

• Empower leadership to anticipate future trends and make informed decisions that enhance revenue generation.

• Build and mentor a high-achieving Sales Operations team, cultivating a culture of accountability and ongoing improvement.

• Establish a rigorous regional Rhythm of the Business (RoB), incorporating weekly and monthly business reviews that promote accountability and performance transparency.

• Design and optimize the regional coverage model and territory strategy across the US and Canada.

• Manage Salesforce as the definitive source of truth, ensuring data integrity, cleanliness, and uniform reporting across all regional functions.

• Advocate for sales innovation by experimenting with and implementing AI agents, automation tools, and advanced analytics to boost field productivity.

⛳️ Requirements

• Over 10 years of leadership experience in Sales Operations, Revenue Operations, or Sales Leadership within a rapidly growing SaaS environment.

• Profound understanding of SaaS revenue models (LTV, CAC, churn) and the capacity to link operational metrics to financial results.

• Proven capability to serve as a voice of truth, providing objective, data-driven insights to senior leaders, including the Managing Director and Americas Sales Leadership, and influencing decision-making.

• Expert-level proficiency in CRM and BI ecosystems, with Salesforce as the definitive source of truth, along with tools such as Tableau, Snowflake, and DBT.

• Advanced expertise in forecasting, performance analytics, and data modeling, with a strong understanding of data science principles.

• Documented success in managing intricate go-to-market frameworks and leading business model transformations, including transitions to multi-product sales strategies.

• Experience in designing and executing incentive programs (targets, SPIFs, rebates) to drive measurable changes in seller behavior and performance.

• Proven ability to build trust with senior executives and develop high-performing, scalable teams.

🏝️ Benefits

• Flexible work arrangements

• Professional development