Head of Risk Solutions – Freight and Logistics

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop the Risk Intelligence department progressively, with the initial hire anticipated within about a year.

• Assess the discrepancies between planned processes and their actual implementation, and facilitate corrective measures.

• Collaborate closely with insured clients to gain insights into the practical operations of their businesses.

• Provide advice to the underwriting team based on insights obtained directly from the field.

• Evaluate clients’ Standard Operating Procedures (SOPs) to ensure they are well-documented, effectively implemented, and adhered to in daily operations.

• Link this work to measurable results, such as decreased losses, fewer claims, and enhanced client performance.

• Offer clients straightforward, actionable guidance to enhance safety and compliance.

• Lead the Risk Intelligence function from its inception.

• Evaluate how effectively each insured client assesses and integrates motor carriers, considering safety, financial health, licensing, and insurance, and identify points where compliance checklists may fail.

• Collaborate with underwriting to improve risk selection and work with claims to identify loss trends and mitigate repeat losses.

• Create scalable processes, SOP audit frameworks, and an enterprise risk management (ERM) approach that the company can extend over time.

• Act as a trusted advisor to enhance the operational maturity of the clients supported.

• Conduct client reviews and operational assessments primarily via video calls, with occasional on-site visits.

• Influence the development of the department and team in the coming years.

⛳️ Requirements

• Strong analytical skills and a data-driven mindset for decision-making.

• Over 15 years of practical experience in logistics, transportation, or supply chain operations at the enterprise risk level.

• Capability to manage multiple clients concurrently while maintaining clear priorities without frequent escalation.

• Extensive knowledge of Standard Operating Procedure (SOP) design and implementation, motor carrier vetting and onboarding, risk management and loss control, as well as contractual liability and exposure management.

• Full professional proficiency in English.

• Demonstrated experience in creating process frameworks and risk structures, rather than merely operating within existing ones.

• Located in the United States with work authorization and available to travel 15 to 20 percent for client visits and industry conferences.

• Comfortable working directly with clients and executives, possessing the credibility to drive change.

• Preferred: Certifications in logistics, transportation, or risk management.

• Direct experience managing real-world risk events, including:

• • Operational failures and execution breakdowns.
• • Complicated contractual disputes.
• • Crisis management and rapid scaling.
• • Cargo theft and security risks.
• • Significant loss incidents and high-value verdicts.
• • Regulatory fines and penalties.
• • Transportation Management System (TMS) issues.
• • Margin compression.

• Ability to provide guidance and support to an underwriting team through operational and risk insights.

• Familiarity with logistics management systems, carrier databases, and standard data tools such as Excel or similar platforms, along with Microsoft Outlook and Word.

🏝️ Benefits

• Base salary: $240,000 to $280,000 annually.

• Additional annual bonus.

• 22 days of paid leave.

• 401(k) with retirement plan assistance.

• Healthcare coverage.

• Paid parental leave.

• Wellness stipend.

• Comprehensive benefits package.