Head of Revenue Operations – Systems

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take charge of growth operations, CRM data management, tooling, event and ticketing infrastructure, and performance-marketing data systems.

• Transition fragile Zapier point-to-point integrations into a robust operational data layer.

• Manage CRM enrichment, deduplication, and lead scoring within HubSpot.

• Empower non-technical team members to independently access data and audience segments.

• Integrate LinkedIn, Google, and Meta advertising data with HubSpot for enhanced campaign measurement and targeting.

• Oversee the tool registry and lead the phase-out of Airtable.

• Conduct cross-functional tool selection processes.

• Ensure stability in ticketing and webinar operations in preparation for peak periods.

• Lead and expand the operations team, starting with two direct reports from the outset.

• Evaluate future hiring requirements.

• Generate operations reporting on a consistent schedule for quarterly budgeting.

• Develop pipelines and workflows directly while managing the team.

• Report to the Managing Director of Platform Engineering Masters and become a member of the leadership team.

⛳️ Requirements

• Proficient engineering skills in designing and developing data pipelines and workflows using SQL and code.

• Experience in creating performance marketing/ad-tech systems, including conversion tracking, click-ID matching, attribution pipelines, and CRM data integration.

• Technical experience with CRM platforms like HubSpot or similar, encompassing custom objects, workflows, and API integrations.

• Strong data modeling and architecture capabilities, including schema design for Postgres/Supabase and decisions between warehousing and CRM.

• Proven ability to make tooling decisions that consider the needs of the entire team.

• Experience in people management.

• Capacity to enhance an existing system rather than necessitating a completely new one.

• Preferred: familiarity with n8n or Zapier.

• Preferred: knowledge of LinkedIn Marketing API, Google Ads API, Meta Conversions API, and server-side tracking methodologies.

🏝️ Benefits

• Direct access to leadership.

• A small, established team already in place.

• Authority to develop the operations function for the next stage of growth.