Head of Product – Platform

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of and deliver clear OKRs in collaboration with engineering and commercial leaders.

• View internal engineering teams as primary customers, influencing platform priorities based on their requirements and workflows.

• Define and manage the Platform product strategy and roadmap, balancing immediate delivery with long-term architecture considerations.

• Drive prioritization based on evidence, making decisive choices on what to enhance, replace, or phase out — including outlining the future of the Workflow Engine at the center of billing and payments.

• Collaborate closely with engineering leadership to synchronize delivery, manage technical debt, and facilitate platform evolution across related teams.

• Lead decisions regarding build versus buy versus partnership with sound technical and commercial judgment.

• Oversee ENSEK’s AI platform strategy, promoting safe and scalable adoption of agentic AI and productivity tools within product and engineering teams.

• Manage “API as a Product,” being responsible for the external developer experience, including documentation, consistency, tooling, SDKs, and API pricing and packaging.

• Supervise the comprehensive new customer onboarding platform, which includes configuration tools, environment provisioning, and automation to minimize onboarding time.

• Define and be accountable for platform quality outcomes (availability, reliability, security), including production KPIs.

⛳️ Requirements

• Proven experience as a product leader, preferably with a focus on platform, developer tooling, or infrastructure-adjacent product areas.

• Strong technical background — while you don't need to write production code, you should be comfortable engaging with engineering and understanding trade-offs.

• Demonstrated ability to make objective, data-driven decisions regarding product direction — including the readiness to challenge existing solutions and advocate for change.

• Significant people management experience, with a history of developing product managers and cultivating high-performing product teams.

• Track record of defining and delivering complex technical products that present clear value propositions for both internal and external stakeholders.

• Capability to operate at both strategic and tactical levels — setting long-term goals while being hands-on enough to remove obstacles for teams and sustain delivery momentum.

• Familiarity with P&Ls, budget creation and tracking, with the ability to formulate robust business cases.

• Ideally, a degree in Computer Science, Engineering, Product Management, or a related field.

🏝️ Benefits

• 25 days of holiday plus bank holidays.

• Option to purchase or sell 5 additional annual leave days each year.

• Vitality Health Insurance, featuring private healthcare, virtual GP access, mental health support, and wellness perks (50% discount on gym memberships at Virgin Active, Nuffield, PureGym).

• Pension plan with a 5% matched contribution.

• Regular team-wide and company-wide events.

• 2 volunteering days per year to contribute to the community.

• Remote-first working environment with offices located in London and Nottingham.