Head of Operations

This is a fully remote position, open to applicants in New York.

📋 Description

• Leverage direct experience gained from working in major US banking institutions.

• Provide guidance on the positioning, sales, and deployment of our product within banking environments.

• Convert bank-specific requirements (risk, compliance, procurement) into workflows for product, operations, and delivery.

• Ensure our strategies align with the evaluation and adoption processes of large banks for new technologies.

• Assist in enterprise deal cycles, including procurement, security, and onboarding.

• Cultivate and sustain relationships with stakeholders throughout banking organizations.

• Aid in the development of robust strategic partnerships within the banking and financial services landscape.

• Supervise daily operations across the organization.

• Propel execution across product, sales, and delivery divisions.

• Establish operational rhythms, processes, and accountability frameworks.

• Guarantee team alignment, adherence to deadlines, and execution of priorities.

• Function as a force multiplier for the CEO regarding internal operations.

• Collaborate on strategies aimed at selling to banks.

• Assist with pricing, packaging, and enterprise positioning initiatives.

• Enhance conversion rates through improved alignment with banking processes.

• Contribute to refining messaging and positioning targeted at enterprise clients.

• Develop processes for onboarding and supporting enterprise clients.

• Ensure compliance, risk, and operational readiness meet expectations.

• Facilitate cross-functional execution across product, sales, and operations teams.

• Create scalable workflows focused on customer success and delivery.

⛳️ Requirements

• Experience in a large US bank, particularly in operations, transformation, partnerships, or a related area.

• Solid understanding of how banks assess and integrate new technology.

• Background in supporting enterprise sales or partnerships on a large scale.

• Excellent communication and stakeholder management abilities.

• An existing network within the banking sector is advantageous.

• An MBA or equivalent experience from a prestigious institution is preferred.

• Established connections within the US banking ecosystem.

🏝️ Benefits

• None specified