Head of Market Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the strategy and implementation for every new market, ensuring that each achieves 250 active units within six months while upholding high-quality standards.

• Develop and continually enhance repeatable systems, processes, and launch playbooks.

• Establish national and local partnerships with brokers, lenders, contractors, property managers, photographers, and other vendors.

• Create referral systems that motivate members, hosts, and vendors to drive organic growth.

• Collaborate with Product, Sales, Marketing, Member Experience, and Host Experience teams to enhance occupancy, NPS, move-in quality, and host success.

• Utilize data to assess launch performance, pinpoint growth opportunities, lower customer acquisition costs, and optimize markets.

• Recruit, mentor, and nurture Market Account Executives and ecosystem leaders.

• Coordinate multiple departments to ensure successful launches.

• Conduct structured experiments, analyze results, and continuously enhance market entry and scaling processes.

• Take full ownership of the strategy and execution for transitioning markets from launch to scale.

⛳️ Requirements

• Over 10 years of experience leading marketplace, growth, partnerships, or operations teams.

• Significant responsibility for a business, market, or P&L.

• Proven track record of launching or scaling new markets for a marketplace, franchise, or multi-location business.

• Experience in building vendor, channel, or partner ecosystems that deliver measurable business value.

• Demonstrated success in enhancing customer experience, retention, referrals, or other organic growth drivers.

• Capability to design scalable operating models.

• Comfortable making decisions based on CAC, LTV, occupancy, funnel conversion, referrals, and NPS metrics.

• Experience in building, leading, and developing high-performing distributed teams.

• Strong communication skills with the ability to align executives and cross-functional partners around ambitious growth initiatives.

• Must have authorization to work in the United States.

• Successful completion of the E-Verify process and necessary I-9 documentation.

🏝️ Benefits

• Competitive compensation package that includes an equity incentive plan and a company-wide bonus opportunity.

• National medical, dental, and vision healthcare plans.

• Company-provided life insurance policy.

• Optional accidental insurance, FSA, and DCFSA benefits.

• Unlimited paid time off (PTO) policy along with eleven (11) company-observed holidays.

• 401(k) plan.

• Twelve (12) weeks of paid time off for both birth and non-birth parents.

• Fully remote position.

• Base compensation ranging from $175,000 to $200,000 per year.

• Potential bonuses based on growth targets.