Head of HR Operations

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee daily HR operations for RemotePass's globally distributed internal team, ensuring smooth and reliable functionality.

• Uphold the foundational aspects of the HR function: including processes, policies, documentation, and systems. Most elements are already in place; your role is to keep them updated, rectify any issues, and streamline where possible.

• Serve as the primary contact for the team regarding any HR inquiries or concerns, addressing issues promptly and thoughtfully.

• Manage the entire performance review process, from initial setup and coordination to final follow-up.

• Direct and assist the Talent Acquisition function, staying actively involved in hiring as necessary and ensuring a steady flow in the recruitment pipeline.

• Lead, mentor, and nurture the team as RemotePass grows, balancing your own contributions with the management of others.

• Ensure compliance with internal HR policies and local employment laws in all countries where our team operates.

• Monitor and report on key metrics: including time to hire, onboarding completion rates, ticket resolution, and compliance status.

• Collaborate effectively with leadership, Finance, and Payroll to provide a seamless experience for the internal team.

⛳️ Requirements

• 5 to 10 years of experience in HR or People Operations with a proven history of hands-on, daily execution.

• Demonstrated experience managing HR operations for a distributed or remote multi-country team.

• Capability to manage both HR operations and talent acquisition concurrently.

• Experience in leading and developing a small team.

• Background in a startup, scaleup, tech company, or an Employer of Record (EOR) or HR tech firm is highly advantageous.

• Practical experience with onboarding, offboarding, performance review cycles, and relevant HR and recruitment tools, including an Applicant Tracking System (ATS).

• Exceptional organizational and process skills, with a keen eye for detail and follow-through.

• Comfortable being the operational point of contact in a rapidly evolving, remote-first environment.

• Proficient in English.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible working hours and a remote-first policy.

• Opportunities for professional development and growth within the company.

• A collaborative and inclusive work culture.

• Health and wellness benefits.