Head of Data

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Take ownership of the vision, architecture, and implementation for Rocket Lawyer’s complete data ecosystem.

• Develop the multi-year data strategy and targeted architecture.

• Oversee platform and vendor choices for warehouse, lakehouse, orchestration, transformation, quality, analytics, and activation tools.

• Collaborate with the CTO and engineering leaders regarding product data ownership and sharing.

• Spearhead modern cloud data infrastructure, encompassing warehouse, lakehouse, and data engineering platforms.

• Establish engineering standards, including versioned and tested transformation models, CI/CD, observability, and on-call practices.

• Define standards for front-end and product instrumentation, resolving tracking issues at the source.

• Ensure real-time and batch pipelines are reliable, observable, and cost-effective.

• Facilitate governed self-service reporting and analysis across Finance, Growth, Marketing, Product, Customer Service, and Legal operations.

• Manage definitions of events, properties, and metrics.

• Collaborate with business leaders to refine requirements and uphold a cohesive roadmap.

• Provide customer data that personalizes the product experience.

• Define data ownership, classification, access, and retention in collaboration with Security, Privacy, and Legal.

• Fulfill obligations under US state privacy laws, UK GDPR, and Brazil’s LGPD.

• Support reporting for attorney quality oversight.

• Recruit, develop, and retain the data team.

• Cultivate AI fluency within the team and act as the technical data partner for company-wide AI initiatives.

• Represent data on the Enterprise AI Council.

• Work directly with the CTO and executive leadership.

⛳️ Requirements

• 12+ years in data engineering, data platforms, or analytics, including 5+ years in leadership roles overseeing data teams.

• A hands-on player-coach who formulates strategy and executes it.

• Experience leading data engineering and analytics as a unified organization, providing self-service for various functions.

• Understanding of data requirements for growth optimization, product and user experience, marketing, and finance.

• Practical experience with product analytics tools like Amplitude and designing experiments.

• Proven experience managing a platform migration from start to finish.

• In-depth, current knowledge of Databricks or Snowflake, dbt, Spark, SQL, orchestration, and streaming on a major cloud platform, preferably GCP.

• Familiarity with instrumentation for online businesses and governance for reliable insights across multiple self-service teams.

• Practical experience preparing governed data for AI and machine learning, with fluency in using AI in personal work.

• Strong communication skills and judgment to manage team priorities and identify common solutions.

• Ability to mentor managers and engineers, build cohesive teams, and lead with humility.

• Strongly preferred: experience in a PE-backed or performance-driven software company; knowledge of customer data platforms, identity resolution or graph-based customer models; experience in regulated or sensitive data domains; familiarity with marketplace or two-sided business models.

🏝️ Benefits

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)

• Unlimited PTO

• Competitive salary packages

• Life insurance

• Disability benefits

• Supplemental Optional Life Insurance Benefits

• Optional FSA Options

• HSA with Company Match

• 401k program with Company Match

• Fertility Assistance and Planning options

• Access to Wellhub & ClassPass fitness platforms

• Comprehensive Pet Insurance options

• Access to Financial Wellbeing & Student Loan Program

• Additional Mental Health & Wellbeing resources available

• Pre-tax Commuter/Transit Benefits

• Free Rocket Lawyer account with online access to an extensive library of legal documents and licensed attorneys at discounted rates

• Variable compensation opportunities may be available

• Equity awards may also be available