Head of CRM

This is a fully remote position, open to applicants in Malta.

📋 Description

• Assume complete responsibility for the systems, data, and infrastructure that drive our commercial engine.

• Manage and uphold the HubSpot CRM as the definitive source for all commercial data.

• Perform a comprehensive audit of the current CRM.

• Set and enforce standards for data hygiene.

• Oversee all integrations between HubSpot and other systems.

• Define and maintain lifecycle stage definitions throughout the entire funnel.

• Create and sustain revenue dashboards that the Commercial Director uses on a daily basis.

• Ensure that automation processes are clean, well-documented, and do not generate duplicate records.

• Supervise any external CRM or data contractors.

⛳️ Requirements

• Extensive, demonstrable expertise in HubSpot.

• Proven track record in maintaining CRM data integrity within a commercial setting.

• Experience in building and managing revenue dashboards and attribution models.

• Strong grasp of B2B sales and marketing funnels.

• Experience in managing integrations between CRM systems and external platforms.

• History of proactive problem-solving.

• Experience overseeing external contractors or vendors.

🏝️ Benefits

• Health insurance.

• Remote work options.